You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 12 combining text messages

After updating to IOS 12 my IPhone is combining text messages from family members. My wife and I had a text going and then my daughter got added to it & then my son got added. Each phone has only their number under IMessage as a Send/Receive and each person can only see the messages they send and my response. I can see all the messages from each person and my response. When my wife sends a text it has her name but once my son or daughter send their text the text message changes to their name. We only have one Apple ID for the family but i've been reading that might be the problem. Under Apple ID their are a bunch of number listed including my wife, son, and daughter's numbers so I was thinking about deleting them from my Apple ID but I don't want them to lose any text messages or other information.

iPhone 8, iOS 12

Posted on Sep 22, 2018 10:00 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2018 4:43 PM

Yeah, but you can’t control what other people do with their phones. So if 2 of your friends share an Apple ID, their messages are combining on your phone. Kind of out of your control and not a great move on Apple since they know lots of people share Apple IDs, wether they support it or not.

I also read that several people got their own Apple ID and it did not correct the problem.

141 replies

Oct 27, 2018 2:33 PM in response to Dou8le

Dou8le wrote:


The actual stupidity here is that Apple enabled text combining via Apple ID's to force users into registering for more accounts to benefit themselves.

How does registering for more accounts benefit Apple? Accounts are free, and Apple must give away 5 GB of iCloud storage for each account. This is one of the more bizarre conspiracy theories I have seen.


There is already a unique identifier among the phones...its called a phone number.


iCloud accounts are not limited to iPhones. What is the unique identifier for an iPad Touch? An iPad? A Mac? A Windows computer with the iCloud for Windows installed? For accessing iCloud through a web browser? All of these can generate and participate in messages. For all of these the only unique identifier is the iCloud ID.


bullying your customers into making a change is the wrong direction, and since the death of steve jobs, that has been their path...


I don't know where you were, but it was Steve Jobs who originally thought of iCloud IDs and Family Sharing.

Oct 27, 2018 3:17 PM in response to Lawrence Finch

Lawrence Finch wrote:


Dou8le wrote:


The actual stupidity here is that Apple enabled text combining via Apple ID's to force users into registering for more accounts to benefit themselves.

How does registering for more accounts benefit Apple? Accounts are free, and Apple must give away 5 GB of iCloud storage for each account. This is one of the more bizarre conspiracy theories I have seen.

But, conspiracy theories are just so much more fun than logic.

Oct 29, 2018 8:28 AM in response to IdrisSeabright

Actually, I asked for no such thing. I commented on the response that said that family share offered restrictions to point out that they only offered such restrictions if the Apple ID is held by a person under the age of 13. There are many technological methods for placing restrictions on over 13 year old children..... but family share is not one of them. FYI.... the method used in our home is “you ask before you buy”.

Oct 29, 2018 8:50 AM in response to Philly_Phan

YES!! In response to:

bobatrek wrote:


How does Apple suggest we limit our teens App Store downloads since they have their own ID?

When you use Family Sharing you can set each child with the option "Ask to Buy." That way you will get a message saying they want to purchase or download an app. You can then approve or decline it. Also, you can set app limits by using Screen Time. However, if you are all sharing an ID then your Screen Time statistics won't help any and any restrictions you set up for apps will combine the time from all devices using that app.



I NEVER ASKED A QUESTION.... I MADE A STATEMENT IN AN ATTEMPT TO CORRECT FALSE ADVICE!!

Oct 29, 2018 8:53 AM in response to Millscdm

Millscdm wrote:


Actually, I asked for no such thing. I commented on the response that said that family share offered restrictions to point out that they only offered such restrictions if the Apple ID is held by a person under the age of 13. There are many technological methods for placing restrictions on over 13 year old children..... but family share is not one of them. FYI.... the method used in our home is “you ask before you buy”.

Sorry, it was purchases you wanted to restrict, not messages. But, it really doesn't change the meaning of my post.

Oct 31, 2018 3:15 AM in response to Daddyof7652

For the folks that said Apple wouldn’t fix this....it is included on the new software update....the info says:

Resolves an issue that caused messages to be merged into one thread when two users were signed in with the same Apple ID on multiple iPhones


I found a work around thanks to a lot of people in this thread but I’m glad to see that’s Apple thought it was a big enough issue to fix it. 😊

IOS 12 combining text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.