Mojave downloading but disappearing after install

Hi everyone, I have a MacBook Pro (Retina, 13-inch, Mid 2014). I'm currently using High Sierra and when I go to the App Store and download Mojave, it downloads and then disappears shortly after and briefly shows the question mark over the application as if the application cannot be found. This also happened with the Mojave Beta but I figured it was just a beta and that was probably a problem from it.

MacBook Air, OS X Mavericks (10.9.1)

Posted on Sep 24, 2018 5:18 PM

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Posted on Sep 25, 2018 11:21 AM

I chatted with apple support and they told me that putting your computer into recovery mode and choosing to install the latest version of MacOs (Mojave) should work and take about an hour to fully complete. The link is here: How to reinstall macOS from macOS Recovery - Apple Support

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9 replies

Oct 8, 2018 11:20 AM in response to Hdhchz

I'm sorry, but why would you have to put your computer into recovery mode to install a new mac OS? Also why are users installation files (including myself) disappearing after downloading??? (6GB + of install files!) This isn't good enough! I expect to be able to download and install a new OS seamlessly. Apple, do you not have a better solution than putting the mac book into a recovery mode?

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Mojave downloading but disappearing after install

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