Screen flicker on iPhone XS

Thank you for going the extra mile. This happens no matter what App I’m in or time of day. Not only do I have this issue my Apple Watch Series 4 got bricked by the latest update and I don’t have an appointment until Friday. It’s a lot of work for the consumers to stay loyal.

I’m also having the same issue on my XS Max. I have spoken to Apple support 3 times, also had it in at a Genuis bar appointment. Apple support told me to reset my settings and when that never worked, reset my phone back to factory settings, that also never worked. The guys in thr Apple store told me unless i could prove it was happening then nothing could be done, i was to use someone elses phone to video an intermittent faint but very noticable screen flicker. I’m just glad i never forked out for Apple Care because i would have been told the same thing. Spend £1200 on a phone that evdidently has an issue but your warranty won’t even cover it being fixed. According to Apple this isn’t an issue, clearly they don’t read these chat boards then as i have seen several people with the exact same issue. I just hope it is a software related issue and they get it sorted pretty **** fast.

It is infuriating. I spent $1570 on my iPhone due to 512 gigabytes and I purchased Apple Care too. Apple has gone downhill regarding their support. I’ve called them numerous times and they don’t even understand what I’m talking about. My daughter and I both have the same iPhone and it happens to hers also. I’ve done everything possible and it doesn’t work. The fast light flashing is blinding. To me it seems like a software issue and they need to read these message boards. I even had to take my Apple Watch Series 4 in because their latest software update 5.1 bricked it. It took a week to get an appointment and a week to get my watch back. They had to reset it and only they can do it and it couldn’t be done at the Apple store. But I guess they have enough money missing a few customers won’t kill them. It’s really sad I’ve had iPhones since their iPhone 3. To not care any longer and money is more important than good customer support makes me think about moving on.

Sent from my iPhone SX Max

Just notice this issue couple weeks ago.

I also have the same exact issue. The screen flickers when passes certain threshold with or without auto brightness. You have to slide the screen brightness very slowly if you want to reproduce this problem manually. And the problem appears to me just when I activated true tone and/or night shift. Without true tone and/or night shift, there is no flickering problem at all. Really annoys me because I am starting to like the true tone feature.

I’ve tried everything to have it quit flickering. Turning off and turning on True Tone. It doesn’t matter which app I am in or what I’m doing. It seems like this issue is not going to be addressed. I purchased this Apple iPhone outright with warranty and taxes it was $1570. for the 512 GB. This money for an iPhone was not easy to come by. I’ve gone to Apple and explained the issue to the Genius Bar personnel and they don’t know what I’m talking about. Because, of course, just like driving a car that has an issue, you can’t get it to do what you want when you want it to. I’m just hoping their next update will clear the issue even though they’re not addressing the problem.

What did you do guys after all!? I found I have the same issue like you guys, iPhone Xs Gold 64 GB. Is my 3rd replacement, First 2 have physical damage out of the box, firs on the back side of the glass on the beautiful gold colour have a black dot, and second out of the box was display cracked in the middle, with the third all perfect just this issue with brightness, I found by me I experienced this just when is combined with reduce white point from accessibility , if reduce white point is disabled don’t happens , I call the support and they said is 100% a hardware issue, hmm and they said I am the only one with this issue, but how I said? I give you the thread number from apple discussions, after 15 min of waiting the answer was send the info to engineers and my phone they send me a box to send it for repair, after almost 2 months, 1149 € paid and 2 replacement after first Xs, I send my iPhone to repair, is very convincing. I believe in a change of this kind of problems with the first units almost every year with different issues , new gates.....And who we have same issue we must to call support to tell this, if are more same complains will be a fast solution available, maybe just a new update!

I never had any physical issues on my iPhone or my daughters iPhone. If they’ve never heard of it that is absolutely strange because this is happening with two iPhones in the same household. We both have the iPhone SX Max 512 GB It is all internal; either software or hardware. But I am not an Apple genius. I’ve done everything you mentioned and even reset my phone. I give up I am just hoping they fix it with a software update. I can’t imagine that they don’t read these threads as it is their community after all. I am wishing for the best.

The issue with the screen flicker was present on my iPhone XS Max 256GB Space Gray and 256GB Gold, however I am happy to say that the issue has been fixed as of yesterday on both devices with the iOS 12.1.2 Beta 1.

I too had this annoying and angering issue with a very bad flicker that got noticeable in certain lighting conditions like being in the car when the sunlight is always changing the brightness level and True Tone, but it is now fixed!

Hello there Guys, I just update to ios 12.1.2 beta 1 and the problem is resolved but just on Night shift or True tone! But If you use in combination with “Reduce white point ON” from >Accesibility>>Display Accomodation still is the same issue with “flicker on adjusting brithtness”... hope will fix this with beta 2 !

I also have this problem, had it replaced, the replaced one still has the problem. a little depressing after replacing a new phone and still have the same problem. geez not to mention the hoops that i jumped to get the replacement phone.

Apple is really going downhill, iPhone XS is the mark.

iPhone XS Max is my first device with TrueTone feature and I wanted to give it a try. Fast forward I really like this feature. But then I noticed the screen flickers when the display color temperature is on yellowish side. I turned night shift on and it also did the same thing. It always flickers when passes a certain threshold (in this case, it also flickers when passes the ‘S’ letter in brightness. It happens both manually and with auto brightness. This problem only occurs when either TrueTone or nightshift on (the display must be yellowish). When I turned off TrueTone or nightshift, it doesn’t happen. What blew my mind is, I went to apple store and tried all the demo-iPhone with OLED-display (XS, XS max) and all of them has the same issue. The phone with LCD-display don’t have this problem. Then after that I went to my local electronic store and tried with the Samsung devices (S8, S9, Note 9) because the OLED-displays were made from samsung. I turned on the bluefilter on the samsung devices and all of them don’t have this issue. I hope this is just a software bug. Really annoys me.

I replaced 3 times my XS and all with the same issue, then I send it to repair and come back with the same annoying thing, after this I sell it, now I have the XS Max silver from last week and of course with the same issue, I was friday in Apple store in Berlin Germany and all devices almost 20 demo units have same problem...on iPhone XR does not this maybe because is LCD and not OLED. This is my journey with the new iphone, I really love IOS and i don’t want go to Android but what is the solution, to use just iPhone XR or downgrade to iPhone 7 or 8. Is unimaginable if it is a software issue to persist from September...😐

Yes is corrected but not 100% if you have “Reduce white point ON” still is the same issue, and if you use just night shift and true tone still have very small flicker or stutter at around 85%. Completely corrected is just when are all disabled. (Night shift+true tone+reduce white point).

I have the normal Xs and i run the screen with all the auto dim crap turned off and i noticed while using cetain apps the brightness will all of a sudden dim a bit then hold, then it may brighten back up and dim again. Im running 12.1.4 and like i said i dont use auto, true tone, night shift or any of that stuff

I’ve just noticed this on my max. Only on certain pictures saved from web or very colorful pictures. Not a strobing flicker, more like an extremely quick pulsing on the image. I did turn off trutone and wait about 20 seconds and doesn’t do it. It’s something to do with certain colors and combined with light areas. For example: if I look at a picture outside or in bright lights, no issues. If I’m in a poor lit room with ambient outdoor light, it will flicker bad until I hold the phone steady for a minute or so.....