Dead phone - iPhone XS Max - 256gb Silver

After making a phone call this morning, my iPhone XS Max went into locked mode and stayed off - screen remain off on a full battery.

Taking it to apple service center tomorrow to see what went wrong. Anyone with the same issue?

iPhone Xs Max, iOS 12

Posted on Sep 25, 2018 7:21 AM

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18 replies

Nov 1, 2018 5:34 AM in response to krispykreme2

Same here. Xs max 256 gb died and will not wake up. How you get this issue solved?

Nov 1, 2018 5:38 AM in response to ralphfromdresden

you will have to return it and get a new piece.

Nov 1, 2018 7:32 AM in response to ralphfromdresden

You may not have an issue. Now that your phone woke up from a reboot, it may never do this again. Watch it over the next few days and it may be just fine now.

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Dead phone - iPhone XS Max - 256gb Silver

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