Mojave not compatible with Google Drive File Stream

This is from Google Support: Release 28.1 with the fix continues to roll out. Some clients have been upgraded already. You can force an upgrade by installing

https://dl.google.com/release2/drive-file-stream/DGzD7JQHShs_28.1.23.2108/Google DriveFileStream.dmg

Hope this helps,

Dieter

Google released a new version of Drive File Stream 28.1.23.2108 that supposedly fixes the issue.

After upgrading to Mojave I had deleted/reinstalled Google Drive File Stream including deleting the complete folder ~/Library/Application Support/Google/DriveFS per Google Support instructions. Even after reinstalling the status icons as well as the context menu were missing. Google support inspected my File Stream log files and acknowledged this as a known issue.

Interestingly, earlier today both the icons and the context menu were back. Then I restarted Drive File Stream and now everything is gone again.

Hi Richard,

I am also just a regular user, not a Google expert. You are right with your description of the process. For files that I work with for a longer time (current project, frequent use, ...) I prefer to set the respective folder to AVAILABLE OFFLINE. Then the file doesn't need to be downloaded every time you open it. This is much faster. Especially when you deal with large image files this makes a big difference. Whenever you save a file, it is automatically uploaded to the cloud (happens in the background). Once I am done with a project, I set the folder to ONLINE ONLY so that it doesn't take up disk space.

Hope this helps.

Best,

Dieter

I don't have a solution yet. Waiting for a fix from Google support.

Her is Google's response: "So far, we've also received a lot of other reports on the same OS, so I think it has to do with the update to mojave, but I'm afraid I have no official response as of now yet. I'll keep your case open for now, waiting on their response and will get back to you as soon as I have any updates."

After installing Mojave I totally removed Google Drive File Stream (per Google Support instructions) and did a fresh install. File Stream worked, but with the know issues. Sounds like a different issue on your end. Did you do the typical system restart and try again? Depending on the amount of data you have on your Google Drive File Stream can take a long time to start. Does the error message point you in any direction?

Google Support just confirmed that they are still working on solving the issue. The context menu and status icons disappearing and coming back is not how the software is supposed to work.

That does work! A very helpful workaround until Google fixes the issue. Thank you!