An update required to use cellular data on this iPhone

So I’ve been having this issue for a few days now. I have an IPhone 7. My cellular data would be fine, and then out of nowhere it would stop working.. it went back and forth for a couple of days but tonight it stopped working completely!

I have tried everything to fix it, and I just now got it to work (I don’t know how long it will stay on though). Anyways, I did what someone else suggested..

I my SIM card out while the phone was on > turned the phone off > replaced the SIM card back into my phone > waited a few minutes > turned it on

So far so good, will keep my post updated. Good luck

My access to cell data has been intermittent for about 3 days, wouldnt even connect to wifi. Then yesterday poof- stopped working entirely. Today can at least connect to wifi.

Also Apple Support can't be contacted at this time? Apple support contact page: "We’re Sorry. We are unable to complete your request at this time. Please try again or come back later.". I have contacted support before so I know its not a geographical issue.

I am currently volunteering abroad and live in a developing country, definitely do not have a (legitimate) apple store anywhere near me. VERY FRUSTRATED AHHHH. I've tried every potential solution on this forum. Super glad I spent hundreds of $ on a "quality" phone before leaving so I could contact my friends/family back home easily. *flips table* *throws phone out the window*

After taking my phone to my carrier, they said it had something to do with the antenna in

my phone? They told me apple would most likely fix it for free, warranty or not. I ended up getting an upgrade and a new phone because after a few days of this BS I was over it. Good luck everyone

after trying everything to try and fix the issue in the apple communities i finally brought my phone to the verizon store. They recommended a reset to factory default and if that didnt work contact verizon support and they would send a replacement. i tried the reset to default and the phone could not even activate over my home wireless network or while connected to itunes on teh computer. when you select activate manually it would always fail. So if you guys want to have some kind of functionality with the phone before you get a replacement, dont do a reset to factory default , you wont be able to get to the home screen anymore and will be off the grid until your new phone arrives.

1. Take your SIM card out

2. Power your phone down

3. Return sim tray and card to their place. 

4. Power phone on but before the *update* can fail turn on airplane mode for 45 seconds. 

5. Turn airplane mode off. 

I have a 7. I went in to the apple store with this problem twice. Each time I waited an hour, the first time the diagnostics were down. The second they told me it’s time for a new phone. I just finished paying this phone off. Is this a coincidence? Feels like planned obsolescence. GM tried this in the 60’s and 70’s.

This worked for me as well. I had upgraded the iOS while connected to my computer but the next morning the same problem occurred again. This time I reset the network connection as described above and all is good. If for some reason this fails also I will post again...

Resetting the network worked twice for me, and then stopped working. I've tried every fix out there, which bricked one phone when I tried to set it up as a new phone. Don't try that! This is a very big problem.

I have spoken to several Apple reps, then AT&T. AT&T told me Apple has a KNOWN issue specifically with the iPhone 7 losing cellular service and it has nothing to do with any carrier. Per Apple, this is due to a component failure on the main logic board and must be taken to an Apple Store or Authorized Apple Dealer for repair. I have an appt. with a dealer this afternoon and am keeping my fingers crossed it can be repaired. People cannot be without their phones!

So I'm stuck in this situation since the public release of iOS 13.0, now running on 13.2.2 still nothing. Hopefully ya reply it's been while, but from whom did you receive the replacement phone from. Verizon, or apple. Kindest regards.

If you’re having service issues I’d recommend going to:

Settings > General > About > Model Number (click on the model number to see the other digits).

According to Apple, affected units with service issues were manufactured between September 2016 and February 2018 and were sold in China, Hong Kong, Japan, Macao, and the United States. Model numbers that are impacted by the hardware failure include A1660, A1780, and A779, and customers can see if they are affected by checking the model number on the back of their device. Or as I said before this paragraph. If your phone model is what’s specified above you can schedule an appointment at an Apple store, and they’ll replace it once eligible at no extra charge. I currently have this problem and had it for about a month, just never got around getting it replaced.

What IOS are you using and have you tried to update it?

How do you update? Under Settings ->cellular it simply says error and will not allow me any options to update. I have reset my server, still no luck.

Unfortunately I am unable to click anything on Carrier. It is grayed out. Thank you for the suggestion though.

And it was after the update to iOS 12.0 that this problem first occurred.