iCloud Windows 10 Authentication Error!

I can't sign into iCloud Windows app on Windows 10 pc. If I open iCloud app on windows 10, it asks me for my icloud ID/password, so I enter it and it loads for a long time, then says "An error occurred during authentication. Please try again." I have tried uninstalling then reinstalling the iCloud app and restarting my computer and still it doesn't work when I try to log in, I get the same message. I have also tried changing iCloud passwords. I just want to be able to access my files from iCloud Drive through my PC without going to the online icloud.com app (which works fine, and iCloud on Mac and iPhone works fine too).


This is very frustrating. Other people have had this problem as well, and no one from Apple support has gotten back to us or even replied with a solution. (Icloud Windows 10 App Authentication error - no response)

Windows 10, iCloud, iCloud drive, win10

Posted on Oct 7, 2018 6:16 PM

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2 replies

Oct 9, 2018 7:01 AM in response to seagreenspectre

Hello seagreenspectre,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble signing into the iCloud for Windows app, and I have some information that may help.

You've done some great troubleshooting so far. Have a look at the article below for some additional troubleshooting steps.

Get help using iCloud for Windows - Apple Support

If you run into any trouble, please reach out again.
​Best Regards.

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iCloud Windows 10 Authentication Error!

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