duplicate file name specified

I have made a complete uninstall for iTunes and made a complete install with a new iTunes Library. Upon startup of iTunes, the application starts with a message "A duplicatie file name was specified". No further information or error message is provided.

It is not possible to login on my apple Id. Upon signin, the following message is provided: This action could not be completed. Try again. Subsequnt re-sign in does provide same message.

Upon another computer / installation with separate iTunes Library, signin does work.

iPod classic 160GB (Late 2009), Windows 7

Posted on Oct 22, 2018 1:28 PM

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2 replies

turingtest2

Level 10

278,263 points

Oct 23, 2018 12:26 PM in response to edgar.peet

Check for the presence of an iPod Photo Cache folder in your pictures folder and delete if found.

tt2

edgar.peet Author

Level 1

8 points

Oct 24, 2018 4:50 AM in response to turingtest2

Dear turingtest2,

Thanks for the feedback. As far as i can see, no such folder exists in my Pictures Library. I do have a folder structure for iCloud, i assume that is not the one you are mentioning.

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duplicate file name specified