Outgoing Mail Server Failed

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Level 1

9 points

Outgoing Mail Server Failed

Hi,

Sending emails from my iCloud account on my iPhone X (12.1) has stopped working - it was working one minute, not the next.

If I send an email I get the following error:

"Cannot Send Mail

The connection to the outgoing server "p61-smtp.mail.me.com" failed. Addiotnal Outgoing Mail Servers can be configured for Mail accounts in Settings > Accounts & Passwords"

I've removed the account and re-added it and restarted the phone to no avail.

Any help greatly appreciated. Thank you.

iPhone X, iOS 12, iOS 12.1

Posted on Oct 30, 2018 10:08 AM

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Answer 1

stedman1

Level 10

264,304 points

Oct 30, 2018 5:08 PM in response to liuping

Apple has finally updated their status page.

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Answer 2

liuping

Level 1

4 points

Oct 30, 2018 5:13 PM in response to Harq_Obispal

I’m having the same problem on two different iPhones (work and home). Both started when updated to 12.1.

Hopefully a fix is found soon, it rather frustrating

Turning off and on iCloud email and logging out and back into iCloud does not help.

UPDATE: the error message changed, so they must be working on it on the server side. Now it says it is not accepting the sent email address of myemail@-mac.com (where myemail is my actual email, but it’s from @mac.com, not @-mac.com)

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