iPad Pro 2018 WiFi problems

Hi,

I have the new iPad pro for a few days now. I notice that the iPad no longer has internet access for a certain period of time. this takes 10 minutes, or I do a restart. When I use a hotspot, the problem is the same. It is very annoying.

iPad Pro 11-inch, Wi-Fi, iOS 12.1

Posted on Nov 9, 2018 11:09 AM

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Posted on Nov 21, 2018 6:14 PM

I also have this problem. the iPad Pro 2018 12.5” (plus cell) when it sometimes wakes from sleep, is connected to the router but NOT able to get to the internet. Also, it will NOT connect via LTE either. The ONLY fix is a hard boot. After the hard boot, immediate connection to WiFi and internet.


It it seems that it only happens towards the end of the day. Battery around 50%. After its charges all night, I don’t have trouble again until the next evening.... when the batter is again around 50%.


turning OFF WiFi auto connect works. When the ipad wakes up, I manually connect to the network. No problems getting to the internet. If the iPad doesn’t go into sleep mode, no problems with dropping or not being able to connect to the internet.


my home network is not the issue. Every other device (apple or otherwise) we have works fine. Router is apple AirPort Extreme. Service is AT&T.


i think that there is a power management bug on this iPad.

67 replies

Nov 24, 2018 8:00 PM in response to Justincag

I have this issue too on the 11.5 inch model. The issue happens usually when waking up from sleep. It seems to happen more often when the iPad is standing upright with the smart folio.


Restoring the iPad doesn’t work. The only thing that fixes it is, as noted, rebooting the iPad. Also, the functionality will return after about 10 minutes as was also noted. Issue happens at any battery level.


Probably a software problem with the way the iPad wakes up. Waiting on a firmware update to hopefully fix the issue.

Jan 2, 2019 10:39 PM in response to Justincag

This happens with my 11 inch. Nothing to do with the adapter noted above but I usually keep my iPad on airplane mode with WiFi on when home to save battery and many times a day I have to do a force restart because WiFi turns off on its own and gets stuck off, trying to turn it back on either the switch icon doesn’t work or it says on then turns off. Also sometimes it will show as off but still be connected to WiFi. Force reset is the only thing to fix it until it happens a few hours later. Resetting network settings does nothing.

Jan 1, 2019 7:05 PM in response to miquel112

I had the same problem , confirmed on your solution. Yes it has do with USB-C device , I believe this is a security precaution to shutdown all external communication to the the device if kept connected (GrayKey Cracker !!!) . There is an option in Face -Id to deactivate the USB stuff connecting, if the ipad not been active for 1 hour ..etc. But of course this has to be communicated clearly.


My original link,

https://discussions.apple.com/thread/250038253?answerId=250064405022#250064405022

Dec 17, 2018 11:57 PM in response to BugraEryilmaz

I had these issues and I never use the camera or headphone adapters. My WIFI connection would drop OR my WIFI connection would remain on but the iPad could not reach the internet. This was intermittent at times. Sometimes, I would click on a page and the connection was lost, I'd refresh the page and the connection was back. I tried resetting the network, restoring the entire iPad, using various WiFi's that were successful with my other devices, etc. The only success I had was connecting to my home Airport Extreme. Other than that, it was touch and go. I need to be on the internet so I tried getting a data plan on the e-SIM card. That did not work either. The carrier offered to send me a free SIM card because it could not get the e-SIM card to work. You are probably noticing the past tense. That's because I returned the iPad Pro 2018. This is the first time I have ever returned an Apple product. At that price point, I wanted convenience, not troubleshooting practice. Bottom line: I really cannot have a mobile device with connectivity problems.

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iPad Pro 2018 WiFi problems

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