Unable to install some apps on Watch Series 4

Found a solution for Mojave 🎉 Only issue I had, I had to delete the app I wanted to install on the watch from my iPhone 6 Plus so it gets correctly installed instead of being overridden. No need for iTunes. Updating my blog post.

Hi,

Same problem also for me. Iphone 6 Plus and watch S4 cellular.

I called apple for 3hours last week, without a solution. All apps recently update don't work. i forward this topic to the attention of the Apple guy that is managing my support ticket.

I have the same problem.

I am spending 1 week calling Apple support and i have shared all my app watch and iPhone data

I have initialized iPhone and Watch as well but nothing changes..

all the app does not install:

Satispay

Nike+run club

autosleep

etc...

Went to Genius bar - essentially told to buy a new phone even though the 6 plus is still a supported HW. They escalated to Level 2 and when I spoke to them I got "yeah - seen a few of these, seems to be an issue" No idea if/when it will be fixed. On the positive side - the Apple Store will refund your $$ on the watch and since I bought the Nike version to run and can't use the app - that's where I'm going. Time to get a Garmin!

Just a quick question, have you read the whole thread? If not I highly recommend you to, because if you're not a Linux or very old Windows / macOS user there is a manageable workaround. As far as I understand the issue it's the App Store that sends a corrupted build to that HW combination. The workaround on the other hand will grab a generic build which is not stripped by the App Store and after you manage to install that App to your phone it will install on your watch just fine as well. 😉

In case you are a mac user and don't want to read lots here is the link, just scroll down to the workaround: https://devandartist.com/posts/apps-not-installing-on-the-apple-watch-or-error-1 7

For Windows users I posted a potential workaround in this thread, find it 🔎

Same problem here with Watch Series 4 in combination with iPhone 6 Plus. After testing the workaround I see Error 17 but also get: error 17:57:07.489788 +0100 installd container_copy_info: error = (container_error_t)53

You see the issue after applying the workaround? Any chance you skipped the step where I explicitly mention to delete the previously installed app from the phone? This is necessary because otherwise you won't really install a non-corrupted build.

The latter error is more likely unrelated to the issue, I've seen it a lot of times even during time when not installing anything.

Your temporary workaround was a success for me! I was able to add NRC, Messenger and Audible to my watch again! Thank you! I've also grabbed my logs and attached them to my open case (and sent a note to Nike telling them - nevermind - not your issue). THANK YOU!!!!!!!

Thanks for this helpful thread, I have the exact same issues with the same iPhone 6 Plus Watch Series 4 configuration. I have tried the workaround proposed and it works, thank you.

I hope Apple provides an official update that fixes this serious issue soon -- ironically even the Apple Store and Apple Keynote apps would not install due to this bug.

Just a quick question to anyone who might have used the workaround for Nike Run Club. If we uninstall the NRC app, does this erase our run data on the iPhone? Or is our Nike run data online safely in a cloud somewhere? Thanks for confirming!

Just a quick update to my previous post. No problem uninstalling the Nike Run Club app, data is not lost because before deleting on the iPhone you can click on a "Keep data" button to preserve all your previous data on the iPhone. Uninstalled the NRC app, reinstalled it via Apple Configurator, logged in and now everything works just fine between the iPhone, NRC and the Apple Watch!

I doubt that they can‘t. I just got a notification on my bug report that confirms that it‘s a known bug already.

Engineering has determined that your bug report (46149424) is a duplicate of 45856825 and will be closed.

So if you want a refund, go for it! I‘m fine with the workaround. Btw. I cannot fully confirm, but some apps that were recently updated start to install on the watch (maybe it was a time based bug which is not retrofitted to currently affected apps). If Spotify pushes an update and if the app installs then it may really be the case.

Spoke to a senior tech at apple yesterday. He also, told me that it's a known issue and that there is nothing Apple will currently do for me to help resolve it (i.e. new refurbished iphone 7). He stated that since the engineers are aware of the issue it will be addressed in an upcoming update, but could not say if it will be any time soon. Overall I was pretty disappointed with his lack of assistance but at least we know they are working on it.

I can also confirm, they seem to have resolved the issue. Since there was no WatchApp update nor iOS / watchOS it was as assumed an App Store related bug. 🙂 I'm happy I kept my watch. Spotify and Apple Store apps installed just fine.

See other thread

All works fine on iPhone SE NOT iPhone 6 Plus

https://discussions.apple.com/thread/8632807