Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to install some apps on Watch Series 4

I just got a Watch Series 4 and I have an iPhone 6 Plus. I was able to install some apps on the watch, but others never make it, they'll spin for a while, then the circle will begin to fill, and I can see the app's icon on the watch filling up, but when it gets near the end it just disappears. Things I've tried:


* Restarting both devices.

* Uninstalling/Reinstalling the watch app from the phone.

* Unpairing/Re-pairing the watch.

* Resetting the phone.

* Resetting the phone without using a backup.


Any other ideas?

Watch Series 4 (GPS) Alum 44mm, watchOS 5.1.1

Posted on Nov 10, 2018 5:56 PM

Reply
Question marked as Best reply

Posted on Nov 12, 2018 11:55 AM

Do you have Watch OS 5.1.1?. I think this update cause the problem.


See the picture below. This is my watch with OS 5.1.1 and Shazam won´t install. the same thing with American Airlines, Strava, Facebook messenger, etc.


User uploaded file

Hope this help.

Similar questions

50 replies

Unable to install some apps on Watch Series 4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.