Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Video Playback Problem

So I've bought a new laptop when I didn't need my old one, and I've imported all my iTunes stuff into it. However whilst my old laptop could play videos on it (albeit in a smaller resolution from its smaller screen), this new laptop struggles with video playback. Whenever I play anything, regardless of the video quality (even if I switch it to Standard Definition), the video stutters and lags incredibly whilst the audio continues on. I've tried changing the preferences to fix the issue but it still persists.


Here is my technical mumbo-jumbo:

- Uses Windows 10

- Acer Nitro 5

- Processor: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 Ghz

- RAM: 8.00 GB

- System type: 64-bit


Please help!

null-OTHER, Windows 10

Posted on Nov 12, 2018 12:54 PM

Reply
3 replies

iTunes Video Playback Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.