You can’t open the application “Screenshot” because it is not responding.

User uploaded filemacOS Mojave ScreenShot app error

iMac with Retina 5K display, macOS Mojave (10.14.1)

Posted on Nov 17, 2018 7:42 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2018 9:31 AM

Try the Safe Mode.


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

1 reply
Question marked as Top-ranking reply

Nov 17, 2018 9:31 AM in response to andresfromtoronto

Try the Safe Mode.


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

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You can’t open the application “Screenshot” because it is not responding.

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