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iPhone icon does not appear when iPhone is connected to iTunes 12 on my Mac. How can I make it appear? In the iTunes Navigation bar under File, Devices is bold but the subheadings are all pale and iPhone is not one of them.
MacBook Pro (Retina, 13-inch,Early 2015), iOS 12.1, iPhone 6s Plus
iOS 12 requires iTunes 12.8 or better running on OS X 10.11.4 El Capitan or better.
If required see How to upgrade to OS X El Capitan - Apple Support to check if upgrading is feasible.
If you can't/won't upgrade then a workaround for music is to use iTunes Match or Apple Music, and use iCloud for backup and data transfer.
If you're already using iTunes 12.8 download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.
Unlock your iOS device and connect it to USB.
Install iTunes from the .dmg that you've downloaded.
During the installation it should announce that a further software update is required.
Install that and iTunes should see your device.
tt2
iOS 12 requires iTunes 12.8 or better running on OS X 10.11.4 El Capitan or better.
If required see How to upgrade to OS X El Capitan - Apple Support to check if upgrading is feasible.
If you can't/won't upgrade then a workaround for music is to use iTunes Match or Apple Music, and use iCloud for backup and data transfer.
If you're already using iTunes 12.8 download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.
Unlock your iOS device and connect it to USB.
Install iTunes from the .dmg that you've downloaded.
During the installation it should announce that a further software update is required.
Install that and iTunes should see your device.
tt2
iPhone icon does not appear when iPhone is connected to Mac iTunes 12
