Netflix makes me put my username and password everytime I start the app.
7 days ago, and since I first had the app, it remained logged in, but not anymore.
It is very frustrating and a waste of time. Both on iPhone and Mac it keeps logged in, but not on apple tv.
Apple TV 3, 8
I am having the same issue with my gen 3 (but not my 4K, at least yet). I followed the Netflix guidance to sign in and out of my iTunes account. My device did not have 2 factor authentication.
Yesterday, I had a "chat" with a netflix person. They parroted the advice about signing in and out. And, parroted the advice to contact Apple for help with 2 factor authentication.
I had a live conversation with an Apple rep. They had me go through the steps to confirm the problem. They checked me out on 2 factor authentication including using the code with the password. Same issue. Their counsel was to contact Netflix again and talk to a senior adviser.
I recontacted Netflix again. After 20 minutes of the same parroting, she started asking me to supply the error code. It took me about 5 repeats of "their is no error code, that is not the problem, the problem is the constant signing out" for her to stop asking me for it. After conferring with the "Experts", she came back to tell me this is a known issue and it is affecting other subscribers, too. The "engineers are working on it and, in the meantime, please be patient."
Seems like there is nothing we can do on our end except complain. They messed up and the reps are parrots and nothing more.
Guys, I'm gonna try and sign in. I've been having this issue within the same timeline you're all describing. Please pray for me that when I exit Netflix it won't sign me out. Today is March 20, 2019. Feels like we've been dealing with this for years. Stay strong, and may the Lord bless your Apple TV.
Same here. It is working now.
I am not sure if I would thank them for this. Their reps (and website) were either misinformed or guided to misinform. it took way too long for me to get to someone who got to someone who was honest and informed.
Yup, it seems that Netflix fixed it at last.
I did this, with the Auth code etc at the end of the password and it let me log in with Apple ID but still forgets all log ins in apps.
Then, as I stated above, you will need to consult with Netflix for further assistance.
I hate it when people think this is helpful advise. But thanks for your “level 7”
expertise 🤣 OBVIOUSLY NETFLIX WAS OF NO HELP WHICH IS WHY WE ARE HERE TRYING TO PROBLEM SOLVE 🙄🙄🙄🙄
I had this same problem but 5 mins ago my Netflix log in was remembered. Looks like they fixed it.
I confirm!!! Fixed!
I’ve checked and looks like it’s solved.
Thanks Netflix
Mitch
good opportunity to thank you for raising Netflix attention and pushing for a solution. Cheers
Just so glad I don't need to buy a new device for my spare room.
Thanks for calling the "parrots" 😂
thanks Netflix for resolving.
Netflix closes sesion everytime
