"Allow App and Book Assignment?" notification never stops. How do I accept terms of service? No accept / Agree button?

I've found that this was due to a single app that had a 'User License' applied through InTune rather than a 'Device License'.

We don't apply any iTunes accounts to our users so we ONLY apply device based licenses.

This one was applied by accident, once converted to a device license the prompt was no longer showing after enrollment.

Ok. The accept apps and books in settings didn’t work. My IT guy at work had to reset my intune. So from the company site they disconnected my intune account and then rejoined me. I had to go through the setup steps again for allowing management of my profile by my companies intune. The IT group requested DO NOT TRY to download apps from intune. Once you try it will perpetually send you the agreement with no way to accept it. Supposedly if you do it from an iPad it will work. But it’s broken on the iPhone.

I can confirm that too. Both IOS 13 and 13.1 act exactly as described. There is "Agree" button now, but it doesn't work! Also to confirm that it is not Microsoft Intune issue. We have AirWatch and have exactly the same issue and started experiencing it at the same time. No "Cancel" or "Agree" buttons since IOS 12.1.2 - that is the last one I confirmed worked for us and had buttons. IOS 13 (and 13.1) brings the buttons back, but they do not work. I've called Apple Business support and opened a ticket on this one like 4 month ago (as many other people, I'm sure), but it is still not fixed!

That is insane that they can't fix that for so long. We still have to use a workaround with the older IOS for each user we're adding to our MDM. MDM was suppose to make our life easier and cut down the time needed to setup a new phone. Because of this bug it actually takes longer then to do config manually. We do use iPhones with older OS (11.x) and not an iPad as described in the workaround and it works OK.

I was able to get the message to quit popping up by turning off auto downloads in my iTunes account.

We have exactly the same issue. I opened an Apple case to get this resolved. It is identified as an Apple issue, but they are still investigating. Feel free to log an issue a make a reference to case Number: 100804349457.

In iOS Version 13.2 it has been resolved!

We have this issue too, and it is definitely related to MS intune, rather than the iOS device itself. Some things we noticed about our setup:

1. 1. Enrolment Profiles - corrupt enrolment file due to a field with too many characters, this wasn't allowing us to update and hide the available options on setup. We believe the T&Cs issue is related to this.
   2. iOS 12.2 and below are not impacted by this issue. 12.2.1 and above are impacted.
   3. Newly enrolled DEP devices do not see this issue, but factory reset DEP devices do if they're above 12.2.
   4. We currently use the legacy VPP, and have not migrated to the new app distro platform, this we are investigating.

We've a ticket open with MS premium support, but since fixing our enrolment profile, it seems to have gone away. Time will tell.

To dismiss the “Allow App and Book Assignment?” pop-up

on your iPhone, please follow the below steps.

Click on the Settings app on the Home

Screen 

Select your

Apple ID account

Here is the instructions from the IT department at my work. It seems to work.

Click iTunes

& App Store 

Slide the toggle on for

both Apps and Books & Audiobooks  

You have now allowed automatic downloads of apps form Intune

Comp Portal and should no longer receive the pop-up. 

This issue is also occurring on some our managed devices. Trying to narrow it down to determine if it is related to iOS version.

The devices that are experiencing the issue are running iOS 12.3 and below, whereas 12.4 is available.

Cannot comment on whether it is really related to user owned apps, given that I personally erased an iPhone via Erase All Content and Settings > Setup as New > MFA + Comp Portal + Outlook were the only items assigned. Pop-up to "Allow App and Book Assignment" still occurred.

Looks like it is not iOS version specific as someone running iOS 12.4 is also experiencing the issue.

Someone within our org attempted to download Yelp from the Comp Portal, which then triggered the pop ups.

Unfortunately Apple came back to me (after 4 months!!!) with the conclusion it is not an Apple issue, but an InTune issue. Personally I doubt it in an InTune issue, as the issue is that the Apple media terms are displayed in the App Store application of Apple.

Did anybody logged the the issue with Microsoft and what is their response?

I am also experiencing this issue over multiple user devices (iPhone and iPad) with guided access install and Intune Company Portal. Due to the frequency of the nag message the end user devices are essentially useless currently. In the middle of a 50 iPad deployment and this bug has essentially paused the programme.

installed iOS 13 in the hope it would resolve the issue. To be honest there is a step forward as they put a bar with cancel and agree at the bottom. Unfortunately pressings accept shows a pop-up to cancel or accept and after pressing accept ...... nothing happens 😟

I cannot believe it is so difficult 😓

Same Here bjrch. I upgraded this morning and there is an 'accept' button but it has no effect. My VPP licensed apps never install and the prompt to accept pops up over and over again on the device making it unusable. This is so frustrating as I'm not able to move forward on my company project and deploy phones because of this.