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Level 1

10 points

"Allow App and Book Assignment?" notification never stops. How do I accept terms of service? No accept / Agree button?

Hello,

Using the iPhone of various models After I install a program called Microsoft Intune Company Portal and I sign in to the program and it creates a management profile, A popup keeps showing up called.

"Allow App and Book Assignment?"

"i.manage.microsoft.com" would like to assign apps and books to you.

When i press Continue It opens a 2 page Apple Media Terms and Service agreement (ToS).

But after you view 2 pages , there's no way to accept the agreement or continue.

There's an email option, but emailing the ToS does not allow one to proceed foward.

I can close out the ToS, but the i.manage.microsoft.com pop will appear all the time.

It's driving me crazy. I can't text, I cant surf , I can take a picture, read a text or use apps, without this popup coming up all the time. This happens with various Iphone models. Becuase I install the intune software for work employees.

iPhone 8

Posted on May 31, 2019 1:50 PM

Best reply

MF_Hawk Author

Level 1

10 points

Posted on Jul 5, 2019 3:15 PM

I also brought this issue up with microsoft and this is the workaround they concluded:

https://social.technet.microsoft.com/Forums/en-US/bd0f27e7-9289-4364-8ea7-2cca74a3bd2b/imanagemicrosoftcom-pop-up-notification-wont-stop-popping-up-cant-agree-or-progress-past-2?forum=microsoftintuneprod&prof=required

++ What you have to do is install Intune and complete the install and registration on the iPhone.

Then you do the same on the iPad. (using the same user's credentials.)

++ On the Ipad though you will be able to press the "agree button" on the terms of service

++ Once you do that on the Ipad, the settings are transferred to the Iphone through Intune

++ And your phone should not have any more pop ups, because it did it on the Ipad.

++ Lastly remove the Ipad from the user's phone in the Intune --> devices.

*Note: i haven't tried doing this on another Iphone that already works*

Microsoft says this is due to the latest IOS versions affecting intune on Iphones. Who knows who's at fault, this is a workaround and hopefully will be fixed so we dont have to rely on an Ipad.

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"Allow App and Book Assignment?" notification never stops. How do I accept terms of service? No accept / Agree button?

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