MacBook Pro 15 inch 2017 Flexgate / Stage Light problem

I have dealt with the annoyance of a spotlight effect on my Macbook Pro 15" for over a year now. Randomly the backlight would go out too or not go on after opening. The only solutions I could find were to open an close it a few times (which I know may exacerbate the problem over the long term) or run my fingers along the back intersection where the screen meets the keypad and the faulty cable connects the two. Recently the backlight went out and could not be restored. My computer was rejected for the Macbook Pro 13" program and I was quoted $600+ for a screen replacement. Insofar that the same cable was used in both models, I can only assume that Apple is aware that both models are affected and decided that it was inconvenient to expand the program to include the 15". I hope that Apple will announce a program for the 15" this week, on the anniversary of its release. This will restore some faith in the company but either way, the product design and manner in which this issue has been handled is a huge disappointment.

I own two 15" 2016 MacBook Pro's. One just went from footlights to broken and the other will go to footlights past a certain point of opening. The amount of Apple products I own and have bought through the years is huge. As a known issue I find it deplorable that they will not offer a fix. These computers are just under two years old, it's pathetic!!!!! I will begin my migration back to the evil Windows if this is not resolved by Apple soon. The comments about Mr. Jobs are correct and someone at the company should take heed.

Same here. Have bought so many Apple products in the past couple years. My 2016 15" Macbook Pro that I owned since April 2017 has: (1) Faulty battery that needed to be replaced, (2) Faulty logic board that needed to be replaced, and now (3) a faulty display that won't turn on when opened past 45 degrees. Another $800 repair... No thanks. Time for Apple to take responsibility - absolutely ridiculous. If only they knew the customer they were losing as a result. Migrated to Windows two weeks ago. Has not been that bad to tell you the truth (it is certainly nice to have a working keyboard XD).

Same problem here on MacBook Pro 15' 2017. It's the third time i have problems with this laptop in one year. Logic board replaced twice... now is the display that shutdowns when opened more than 45 degrees.

I truly feel scammed about all this marketing.

Gone are the times when Apple was actually a remarkable company.... Where are you Steve Jobs?

i have same problem since march 2019, apple store is charging me 60,000 INR (USD 840) for display which is mental

i have a useless piece of crap and they just launched it for 13 inch MacBook Pros i feel cheated i am glad i found this because

i searched countless hours on internet but there was only 13 inches being reported

15'' mackbook pro 2016. Same problem here started from last week :( More than like 45 degrees then screen turns black. Makes no sense they replace those 13'' but say no to the 15''. I have got it less then two years, did not drop it or spill water on it. It was definitely design problem.

Same problem here on my 15", it's a shame that Apple won't repair this for free as it is a conception problem (like the keyboard).

I was planning to buy the new 16" to replace it but now I'm just considering to abandon the brand, I don't want to pay 3000+ for a something that may have problems.

This is ridiculous, an expensive laptop like this and then after 1.5 years, my keyboard is faulty, the speakers don't work properly and now this backlight issue. If my MacBook Pro 15" 2016 with touchbar is having the same issue as the 13" inch models why am i being charged $800 plus to repair it? I understand that a new design can have design flaws but at least take full responsibility for it!

Just curious, did you have a chance to mention the free display repair service program for 13 inch? Did they say why 15 is excluded?

It just doesn’t feel fair, unfortunately there’s no Apple store in my country and support call rep could not provide any info, or escalate the case. So it’s kind of hopeless.

My point of view is, that we were “lucky” to buy high-end product with faulty design. We are expected to pay expensive repair, which is replacing whole 100% working display due to broken cable part. Basically to pay 800$ extra for another 1-2 years of use, until the cable breaks again. That’s not a fair deal.

The tech guy mentioned it himself, and when he checked to find which program could be applied to my issue he was surprised that it was only available for the 13", he asked his colleagues and they told him the same thing.

He told me that I will have a refund if in the future the program is extended to 15", but it's a bet.

They routinely delete posts because they don't want people to realize the scope of this. I've written about my MBP 15 2017 a few times. They just delete after some time. Just a very expensive lesson. Be sure to tell all you friends and report your experiences online.

My 15 inch late 2016 MacBook pro also begins to show the fluxgate problem now. It is apparently their design flaw. I probably won't buy apple computer anymore, feeling fine to use Linux on other laptops.

Same here... In Brazil. MAC BOOK PRO 15, turns screen off after opening more than 45º degrees. Apple says I must pay about R$ 4.000,00 (almost U$ 1.000,00) to have it fixed, changinh the ENTIRE MONITOR. . Have problems with sticky keys: Sometimes they work, sometimes don't.

My late 2016 MacBook Pro 15" have the same issue (april 2019) as the 13" inch model but Apple denied the free service saying the replacement program is only for 13" models.

Broke after only 2 years.... :-(