MacBook Pro 15 inch 2017 Flexgate / Stage Light problem
Macbook 15 inch 2017 has the same stage light / Fluxgate problem that the 13 inch model has. Please provide link to Apple repair / replacement program
Macbook 15 inch 2017 has the same stage light / Fluxgate problem that the 13 inch model has. Please provide link to Apple repair / replacement program
"Apple does not admit that this is a problem and not offering
any program. They are asking ~700$ US for repair"
so far that looks like what can be interpreted from their silence.
They admit / take responsibility for this exact issue with the 13 inch, less expensive to fix models, but for the 15 inch, more expensive to fix models, yes, they didn't admit this is a problem yet.
We all have to complain MORE.
Call Headquarters on (408) 996–1010
Call U.S. iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273)
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apple.com/feedback and give Your feedback
Right now there are only 217 people on this thread. We need a lot more than that to tell Apple to fix this. apple.com/feedback and give Your feedback
same here, no recall at all yet
Everyone needs to report this problem. The Apple support staff are not made aware of it(or told to pretend not to know).https://www.apple.com/feedback/macbookpro.html
I had submitted feedback o line, approached local ASP, FutureTech http://www.futuretech.pk who are dormant and unable to replace the display, even at cost.
Here I am, unable to use the MacBook Pro 2017
[Personal Information Edited by Moderator]
i am having the same display issues. If I open my laptop for more than 45 degrees, my screen goes completely pink and. I have had my laptop for less than 2 years. Apple needs to repair these laptops for free
Same problem. 15” macbook pro 2016. More than 45 degrees and the screen shuts off. This is the 3rd repair after logic board failure and speaker failure. The computer is total junk. Ridiculous that they refuse to acknowledge the issue exists in 15” models.
I own two 15" 2016 MacBook Pro's. One just went from footlights to broken and the other will go to footlights past a certain point of opening. The amount of Apple products I own and have bought through the years is huge. As a known issue I find it deplorable that they will not offer a fix. These computers are just under two years old, it's pathetic!!!!! I will begin my migration back to the evil Windows if this is not resolved by Apple soon. The comments about Mr. Jobs are correct and someone at the company should take heed.
Same here. Have bought so many Apple products in the past couple years. My 2016 15" Macbook Pro that I owned since April 2017 has: (1) Faulty battery that needed to be replaced, (2) Faulty logic board that needed to be replaced, and now (3) a faulty display that won't turn on when opened past 45 degrees. Another $800 repair... No thanks. Time for Apple to take responsibility - absolutely ridiculous. If only they knew the customer they were losing as a result. Migrated to Windows two weeks ago. Has not been that bad to tell you the truth (it is certainly nice to have a working keyboard XD).
Same problem here on MacBook Pro 15' 2017. It's the third time i have problems with this laptop in one year. Logic board replaced twice... now is the display that shutdowns when opened more than 45 degrees.
I truly feel scammed about all this marketing.
Gone are the times when Apple was actually a remarkable company.... Where are you Steve Jobs?
i have same problem since march 2019, apple store is charging me 60,000 INR (USD 840) for display which is mental
i have a useless piece of crap and they just launched it for 13 inch MacBook Pros i feel cheated i am glad i found this because
i searched countless hours on internet but there was only 13 inches being reported
Same problem here on my 15", it's a shame that Apple won't repair this for free as it is a conception problem (like the keyboard).
I was planning to buy the new 16" to replace it but now I'm just considering to abandon the brand, I don't want to pay 3000+ for a something that may have problems.
This is ridiculous, an expensive laptop like this and then after 1.5 years, my keyboard is faulty, the speakers don't work properly and now this backlight issue. If my MacBook Pro 15" 2016 with touchbar is having the same issue as the 13" inch models why am i being charged $800 plus to repair it? I understand that a new design can have design flaws but at least take full responsibility for it!
Just curious, did you have a chance to mention the free display repair service program for 13 inch? Did they say why 15 is excluded?
It just doesn’t feel fair, unfortunately there’s no Apple store in my country and support call rep could not provide any info, or escalate the case. So it’s kind of hopeless.
MacBook Pro 15 inch 2017 Flexgate / Stage Light problem