Movie playback problem, please help
Hi there,
I have a big problem with iTunes on Windows 10 (64bit). I bought two movies from the store but i can't play them without issues.
If i play a movie i just got a black screen, there is no progress on the progress bar and no matter how much time i wait the movie won't start.
Sometimes the movie started but it stoped after a couple of seconds and never continue the playback.
If i look up the network traffic, the bandwidth usage is 0%. Sometimes the movies started but the picture is lagging, not smooth. And no matter if i streaming a movie or playing a downloaded copy.
I installed the iTunes on a PC that has Windows 7 (32bit) and i can play the movies without any issues. And the Windows 7 PC has a much slower internet connection than my PC, so this is not a network issue.
Another issue i have on my Windows 10 64bit pc, that the movie/music covers not load up just a couple of them, and the iTunes feels slow if i browsin in the store. This isn't an issue on the Windows 7 32bit neither, it is work as a charm, loading the store fast, there is a cover for everything.
I have a powerful PC (AMD Ryzen 5 3600, GTX 1080ti, 16GB DDR4, Windows 10 64bit) with a solid internet connection i can stream 4k movies from Netflix, Prime Video too.
The Windows 7 32bit PC is just for office work (Intel Pentium G3250 3,20GHz, 2GB DDR3, motherboard integrated VGA). I don't understand what's wrong on my PC with the iTunes.
Something in my hardware (maybe the processor or the vga?) or in the OS those cause this problem?