Apple TV app problem loading content error

I fixed mine by logging out of iTunes and logging back in.

That usually indicates a network issue.

Make sure DNS is set to auto (settings - network)

To see a current internet connection check speedtest

If on wifi try ethernet

To see the status of your local network get a report using istumbler, netstumbler or similar. Look for signal strength, noise, nearby networks

Test on another network

I had this problem today. I found the problem was the wireless router I was using. Yesterday added an Orbi Wireless Router with 2 Satellites to my existing AT&T internet to expand internet signal range. The Apple TV didn’t let me view iTunes content using the Orbi. I simply switched my Apple TV back to the AT&T WiFi Router and that fixed everything.

I had the exact same problem with John wick three. Trying to watch it on my iPhone and kept getting a there was a problem downloading this content message. I signed out of iTunes and back in. Then I removed the download and re-downloaded it. That fixed it for me.

if you are using a hub that connects to your TV or if your device is plugged into a port that was used by another device that may cause some problems. Find out how to reset TV or bypass the hub

https://support.channelmaster.com/hc/en-us/articles/200377955-Why-does-my-HDMI-connection-not-seem-to-work-all-the-time-or-why-is-it-intermittent-

https://www.youtube.com/watch?v=xpw2H9nH3gU

Work around but you will have to download the media player app.

Also I have found these home movies will play if you use Bluetooth

ear buds (Apple). Some posts are seeing the movie won’t load due to the seven channels of audio.

So when downloading if you just make it two channels (PCM) if you have that option.

Go to settings>tv> iTunes videos and change the quality to good for WiFi and cellular service

I was in the middle of watching a movie I own and all of a sudden the movie stopped playing on my Apple TV and presented me with an error that it was unable to load the content. This is happening on all 3 of my Apple TV’s devices and all content that I own. I can play on a local machine, but can not stream.

It's not networking, all other apps have no issue streaming, just TV / iTunes content. Been watching Netflix and other things just fine. And of course nothing has changed on local network configuration.

This is more than a simple connectivity issue. It is localized to Apple and iTunes. My DNS resolves just fine everywhere and I have both a WiFi and Ethernet(Gig) connected AppleTV. I can access all other content HBO Now, Netflix etc. I was half way through my movie when it cut out. If I had to guess it cutoff while trying to validate/authenticate the content against my purchase entitlement. If I had to guess...

DNS should always be set to auto, if you changed it then that is not a solution and a temporary workaround.

Further investigation will be required, however you are free to think otherwise and I will leave you to it.

I do have this problem too but it just happens with one movie. After that it tells me that there is no space left in my device to download it but I'm not trying to download it. Other movies work fine!

I’m embarrassed to tell you what my problem was. Where I live there is a guest Wi-Fi network. Somehow my iMac had been changed to the guest network. The clue was that I could not print on either of my printers. As soon as I put it on the right Wi-Fi both Apple TVS and both printers started working.

I have another problem. One movie refuses to be loaded into iTunes, using either drag and drop or File -> Add to Library menu command to load the movie into the library.

Also seeing this, re-logging into Apple account, restarts, etc. don't fix. My guess is this is a global problem with Apple account related content.

Hi all I have this issue any clues how to fix. It’s not internet Netflix and other working as usual.