Level 1

16 points

Homekit an LG smart TV 2019 not working

Hi,

From the Netherlands. I have a OLED 55C9. Airplay 2 works partly. But Homekit doesn't at all!. When scanning the QR code generated by the TV, the TV says it has been configured with Homekit. However, my Homekit app says that adding the LG OLED has failed. The tv is connected by ethernet and WiFi, the iPhone on the same wifi....With other iPhone no result either. My Apple TV in the attic functions as hub.

Some Airplay features work, others not:

MacBook Pro: ScreenMirror works, playing films from iTunes works, playing films directly from QuickTime and selecting Airplay to LG TV DOESN'T work.

iPhone: Airplay works with all features.

I already asked around on the LG forum, have reset my router, have done a factory reset of the TV, nothing works.

Anyone know a solution???

Posted on Sep 5, 2019 5:20 AM

Top-ranking reply

apocolipse

Level 1

4 points

Posted on Dec 3, 2019 11:43 AM

@robertapple1 OMG THANK YOU!!! That worked!

I'm going to go out on a limb and assume that LG is trying to send the input names over to HomeKit, and that one of the names being too long is causing the failure. @Apple Please take note.

When the LG TV is "smart connected" to a cable/sat Set top box (please ignore "remote", its between the TV and the STB), the LG TV names the input based on the provider, which is a long name ("Baltimore Something FIOS Verizon blah blah blah blah Services Something Something").

When the LG TV is "smart connected" to the STB, Adding the LG TV to HomeKit fails ("Home couldn't connect to Accessory" or similar message)

When the LG TV is NOT "smart connected" to the STB, adding the LG TV to HomeKit succeeds just fine.

When the LG TV, after being added to HomeKit, is re-"smart connected" to the STB, the LG TV Accessory in HomeKit becomes unresponsive.

When the "Smart connected" STB input name is re-named on the LG TV to a short name (Home Dashboard -> Edit -> Rename input), and an exists in HomeKit, where previously was "Unresponsive", HomeKit accessory is now responsive.

Conclusion, long input name causes an error in the accessory update/verification process.

Solution: Rename input after its "smart connected" to a short name

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59 replies

pe.TRIK

Level 1

4 points

Dec 30, 2019 9:01 AM in response to robertapple1

You can connect try this YouTube guide https://youtu.be/02XPy7itkz4

robertapple1 Author

Level 1

16 points

Nov 24, 2019 10:07 PM in response to Cdyson25

Maybe weird answer, but try giving your settop box the name of the manufacturer instead of the cable company. In my case at first it was recognised as "Ballard Rural Telepecompany), and Homekit didn't work. Later it was renamed Entone (= manufacturer) and it worked.......

mprogano

Level 1

4 points

Dec 3, 2019 2:01 PM in response to apocolipse

Last weekend, I finally got AirPlay and Home working. The solution for me was to reset the TV. I setup homekit RIGHT after I reset it (its in the onboarding).

Come to think about it, it hasn't worked since I setup all my other services including Spectrum (Though that's an unverified statement). I can say, I did not rename anything this time around.

Cdyson25

Level 1

9 points

Nov 24, 2019 10:18 AM in response to robertapple1

I tired what you did. Disconnected from home kit even did a master reset of Tv. Repaired to home kit no problem but when I added my remote to the cable box it cut contact to HomeKit functions but not airplay. Sigh

Dec 27, 2019 10:07 PM in response to Enzodima

🤷🏻‍♂️ Not sure what else to suggest. I did try everything in this thread before removing the power cable. Just switching it on and off / rebooting didn’t work for me. All my location settings are as per this thread. The Bluetooth/magic remote issue doesn’t seem to be the issue for me.

Maybe try rebooting your iPhone, iOS 13 is pretty buggy and I’ve had to reboot my phone far more on iOS 13 than any other iOS version.

grovr1

Level 1

10 points

Dec 3, 2019 8:21 PM in response to apocolipse

This has successfully worked for me too!!! Thanks so much!

P.S. I simply changed (shortened) the name of my TV cable provider as instructed above.

Cdyson25

Level 1

9 points

Dec 4, 2019 9:17 PM in response to grovr1

Yes this worked! I changed the name of my STB to Shaw and removed and re added Lg to HomeKit and it works now. Genius!

thanks.

Cdyson25

Level 1

9 points

Sep 21, 2019 11:25 PM in response to robertapple1

I just brought home my C9 and have the same issue. Will contact Apple tomorrow. I am running 13.1 iOS beta so thought that was the problem. Perhaps when HomePod ios13 is released on set 24 issue will be solved? I am having com issues between HomePod and iPhone as they are currently in different iOS. HomePod does not have a beta and is still running iOS 12.4

mprogano

Level 1

4 points

Oct 5, 2019 10:40 AM in response to Cdyson25

@Cdyson25 does your BluRay player use the IR blaster? Apple TV doesn't and your set top def does .. hmm.. if it doesn't then that'd mean something the remote does to do the IR blaster could be the issue?

mprogano

Level 1

4 points

Oct 5, 2019 10:47 AM in response to robertapple1

I cannot get my LG working at all, same issue here. I just got the update a few days ago on the TV and airplay works without an issue but setting up homekit is no dice. I have an iPhone 7 running the latest software and a homepod on its own latest :/

grovr1

Level 1

10 points

Nov 7, 2019 5:49 PM in response to robertapple1

I just bought a brand new LG TV that is supposed to work with Airplay and Homekit. I am having the same problem as described below. When I try to connect my TV shows that I am connected properly, but on my iPhone I get the error message: "Couldn't add LG webOS TV".

robertapple1 Author

Level 1

16 points

Nov 11, 2019 9:08 AM in response to Cdyson25

@Cdyson25: The new firmware update did not fix the issue for me. I still use the magic remote for my cable box, since I use it more than HomeKit. But it still is a pity that there is no solution in sight. Also a pity that the Apple TV app is not in the LG content store, but that is a different topic

Cdyson25

Level 1

9 points

Nov 18, 2019 11:36 PM in response to robertapple1

New problem is the tv won’t turn off now. When I turn off from remote it keeps turning back on to HDMI 3 even though that wasn’t last Oort tuned to. I have discounted Apple TV from HDMI 3 and taken batteries out of remote. Tv keeps turning back on. I had to unplug it.

Dec 17, 2019 2:33 PM in response to apocolipse

Yeah!!!! That worked for me. Shortened the and viola everything works. I think a more descriptive message from the Home app and LG should not assume it as done unless they get confirmation from the Home App.

Dec 27, 2019 12:06 AM in response to Mokhov

I also have an 8200 and neither Airplay or HomeKit work.

Airplay - shows code, code entered and then tv reports disconnecting from Airplay

HomeKit - tv shows in accessory list, select TV, enter or scan QR code, HomeKit app reports can’t connect.

Latest iOS, latest tv firmware 😡

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Homekit an LG smart TV 2019 not working