You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
I am experiencing the same: After the update to iOS 13.0, photos sent and received under iOS 12.x are not present under "info" in imessage (but they are if I scroll up through the message history). If I send or receive a photo after the update, they are present in the "info" section. Is this a known bug? Known fix?
Did not fix mine - even latest update! It's awful!
Yes
I've done that 5 times and still nothing -
I don't see the download as an option, just got the iPhone 11.
And its not the phone that is messing it up. Its the software updates.
I have the same problem.
What info icon on what screen? Your comment is useless without complete info.
Do it again.
Make sure you are connected to WIfi
Thank you!!! This solved my problem
When I moved the photos from the old phone to the new one no problem then they disappeared
I got a new phone and have since reset and restored form backup with no luck.
Has anyone else tried this? Does it work?
Same issue here - I had 3 tickets and somehow magically got things back only to go to bed Saturday and it's all missing again
Same here - new phone
13.4 still issues with iMessages
Photos in iMessage disappeared after ios13 update
