Photos in iMessage disappeared after ios13 update
After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
boo :(
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I am experiencing the same: After the update to iOS 13.0, photos sent and received under iOS 12.x are not present under "info" in imessage (but they are if I scroll up through the message history). If I send or receive a photo after the update, they are present in the "info" section. Is this a known bug? Known fix?
485 replies
you should
Ooh, you burned me good. The point is that none of the fixes presented have resolved the issue, therefore I am understandably frustrated.
Someone help please. Not using my brain I immediately updated to 13.3.3, but it was an over the air update. What steps do I follow from here?
What screen is this info icon?
Yes!! I don’t save all my pictures that were sent to me. So i lost pictures of my kids!! I hope there is a fix soon.
That’s unfortunate but I know the feeling. Didn’t expect to lose data/pics in my iMessages especially those that were saved to the cloud. Hope you get yours back as well.
Same problem. They are taking up my phones storage but entire conversations are gone. Some of which had over 2,000 medias. I know they are there because I can see it in my storage settings
How do you re-download the messages?
I believe there is a solution in this thread. You have to backup your iPhone to a computer. Reset the iPhone and do a restore from the backup - this solved my problem.
It won’t back up to the computer either
I tried : (
Did not fix mine ! you are lucky!!
I have no message attachments or photo attachments or links since January 29 - same thing - update did nothing
Agreed... I don’t have time to scroll back 1 year to reference a photo or other media!! 😡 who is running these updates? They are doing a terrible job!!!
Yup!!
Photos in iMessage disappeared after ios13 update