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After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
I am experiencing the same: After the update to iOS 13.0, photos sent and received under iOS 12.x are not present under "info" in imessage (but they are if I scroll up through the message history). If I send or receive a photo after the update, they are present in the "info" section. Is this a known bug? Known fix?
I second what’s noted above, they are aware. It’s just not big enough to demand a fix yet.
I think a way to bring some attention would be to get MacRumors to do an article given how prevalent it’s become and that’s it’s gone on probably 18 months or more now.
There is a thread this is an issue that needs attention ASAP https://forums.macrumors.com/threads/imessage-indexing-glitch.2199566/
This did not work for me. However, if I scroll through the message history they appear, but are not easily accessible as they were before through the “info”. Any other suggestions? Thanks!
So does that mean they will fix the photos so we can see them again or not? That’s not fair. They need to fix this.
Unfortunately that didn't work for me...my phone has been on wifi and plugged in for 2 days, and no change.
please let me know, as I am 2 days in as of now and no change.
There is no fix - ive tried new hardware; install as new, etc. I was hoping iOS 14 and new phones would address, but it has not.
The fix has to come from Apple backend.
Did it work?
I finally figure this out! I went into “Contacts” and shut off the contact sync from all accounts except for iCloud. Boom. All my pictures showed back up!
Where do you see this?
Hmm.. I did this a few times and it didn't work. Do I need to shut my phone off and back on?
Would you recommend doing a backup from the new phone before restoring the new phone and "setting up as new phone"? I believe when I set mine up I chose the other option.. thinking this may work.
It seems we are many with this issue, maybe an issue in iOS 14, .1 or .2 ?
Very frustrating.
Mine started reloading the photos instantly after I did it...
Photos in iMessage disappeared after ios13 update
