Missing pop3 email sent folder at IOS13

Still not getting SENT items box in pop3

So disappointed that this issue was not fixed in iOS 13.3.1.

Yes this was the ultimate solution, thanks Mikey

This worked for me too, MANY thanks! What a ridiculous bug. Presumably to do with POP only?

wow wow wow - it works! They should simply fix the bug ... grrrr

I am pretty sure that downgrade IOS13 to IOS12 was intended to downgrade from a Beta version IOS13.

Also look at the date of the movie (June 29, 2019), that is before the official release of IOS13.

I suppose at the date the movie was made, the latest official release was IOS12.3.1

Doing the same exercise now would offer you IOS 13.1.2

Hi coldwaves. I’m curious as to whether you lost your entire inbox when you first upgraded to ios13. That’s how my problems started. I lost a few thousand emails stored on my iPhone. Fortunately they were also stored on my iPad (still on ios12) which I’m now too scared to update to ios13 incase my stored inbox emails disappear from there too.

I called Apple support regarding the drafts not saving issue a week ago, and they had me install 3 profiles on my iPhone, do a screen recording of the issue, and he ran diagnostics.

Just heard back, with what appears to be a work around fix. It worked for me, even after shutting down and restarting iPhone.

Open photos, tap select in upper right corner, select a photo, tap share (up arrow in lower left corner), use mail, then tap cancel, save draft. Went to mail draft folder and draft was saved.

Went to mail app, saved a draft, and the draft was saved in draft folder. The support person I spoke to said saving a draft from the photo app apparently created the code that the mail app needs to save drafts from the mail app.

He's communicating to engineering, so hopefully this will be addressed in the next update, but for now, those experiencing this annoying issue can the use the above.

Let us know if this works for you as well.

Worked once. Then I did a hard reset and drafts folder disappeared again and now doesn’t work at all with a photo. Do a reset on your phone and I’m sure your drafts folder and all it’s contents will disappear. Let me know.

Ditto here. Folders reappeared off an on, but contents have never reappeared. I tried the sending a photo workaround and it save to the ALL Drafts folder but NOT to the draft folder for the POP account.

No--not a joke. As I said this was recommended by the Apple phone support guy.

It worked for me, and hasn't reverted to the bad behavior since (only been a day, but I've quit the mail app several times, and restarted the iPhone several times, and still good).

Have you tried it yourself?

Just trying to pass along my experience in the hopes it would help the community.

I tried the thing with the photo, and it did work, but only until I close the email application and re-opened it, then it was gone again. The other huge issue as far as I’m concerned is the fact that I have lost very important drafts and cannot figure out a way to get them back, even though I have already deleted the email app and reinstalled it, and done everything suggested here. The only thing I haven’t done is actually call my pop3 email provider which is EarthLink and see if they have any ideas.

The drafts folder and saving drafts works on my Gmail which is not a pop3 account and on my work email, so it’s definitely a pop three problem, and I am assuming that Apple just doesn’t support it anymore? You would think with as many people as have pop3 emails they would at least tell you ahead of time that the new update will not support it anymore.

antonios77

User level:

Level 1

(14 points)

Oct 18, 2019 6:28 AM in response to streaming

I understand what you say but trying to save one email with photo to draft dosent resolve any issue and is not different than to just save a draft, with or without photo...............

Sorry to hear it didn't work for you, but it did for me, and hopefully for some others who see it as well. Good luck.

AmyRainbowGirl

User level:

Level 1

(4 points)

Oct 18, 2019 6:27 AM in response to streaming

I tried the thing with the photo, and it did work, but only until I close the email application and re-opened it, then it was gone again. The other huge issue as far as I’m concerned is the fact that I have lost very important drafts and cannot figure out a way to get them back, even though I have already deleted the email app and reinstalled it, and done everything suggested here. The only thing I haven’t done is actually call my pop3 email provider which is EarthLink and see if they have any ideas.

The sent, drafts & trash folders are local folders (on the phone only, not the server) with POP3, so once you uninstalled the email app or delete a specific POP3 account on the phone, you lose all local folder data, unlike IMAP.