Unable to rearrange app icons in ios 13

After upgrading to iOS 13 and trying to rearrange app icons this is what happens: I long press the app icon and select "Rearrange Apps" from the context menu. Apps show the "x" mark and start wiggle. I try to move/rearrange an icon and after a 1-2 second delay the icon moves but then freezes on the screen without the "x" mark although all other icons wiggle. The specific app icon is no longer movable and the sliding of the screen left to right becomes sluggish. After a while, and without me being able to do anything useful the "x" marks disappear, the wiggling stops and the app icon that I intended to move stays where it was initially. Looks like a MAJOR bug in iOS.

iPhone 8 Plus

iPhone 8 Plus

Posted on Sep 20, 2019 4:45 AM

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Posted on Sep 21, 2019 3:56 AM

SOLVED - I was having the exact same problem. I had the Zoom function enabled with the three finger double tap active in accessibility settings which was the cause of this problem. Once I disabled this in settings moving the icons around was back to normal for me - what a relief! Hope this helps others who have same issues - check your zoom settings!!

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250 replies

Sep 24, 2019 3:52 PM in response to DaliGR

I have EXACTLY the same problem. It is driving me mad. I have done a full restore of my iphone. Updated to iOS 13.1 today. I have switched off the Zoom function as suggested above. Nothing works. I am unable to re-arrange apps. It works fine on my wife's phone (same model iPhone 8), and on my daughter's (iPhone 6s). But not mine - this is not a user error, it is an iOS 13 bug.

Sep 24, 2019 4:04 PM in response to DonCSyd

DonCSyd wrote:

I have EXACTLY the same problem. It is driving me mad. I have done a full restore of my iphone. Updated to iOS 13.1 today. I have switched off the Zoom function as suggested above. Nothing works. I am unable to re-arrange apps. It works fine on my wife's phone (same model iPhone 8), and on my daughter's (iPhone 6s). But not mine - this is not a user error, it is an iOS 13 bug.

Thank you for your post. I was waiting to hear from someone who did a clean install of iOS to see if it's related to an upgrade over an existing version. sorry to hear you couldn't resolve this. Be sure to report this to Apple, if you haven't already.

Sep 20, 2019 9:42 AM in response to DaliGR

Same problem. Don't know if Apple changed the procedure or if the new iOS is broken. Almost impossible to move icons on the Home Screen. Sometimes, if you move an icon onto the exact perfect pixel, it will start to jiggle again and stay in place but most times it will stay frozen (not jiggling) where you place it and when you press the home button it goes back to where it started. VERY frustrating bug in the new iOS.

Sep 20, 2019 10:45 AM in response to lobsterghost1

No, it doesn’t work on my iPhone. I think maybe I have too many apps. But there is no new type of touch to make it work. Also I tried disabling 3dtouch in settings to avoid confusion but stills nothing. If you take a moment to watch my video you will see that I can move the app wherever I want. The problem is the app doesn’t stay there, and after a while goes back to its original place. I saw videos in which there is a “done” button to press when finished rearranging. I never have that button on my screen. I think iOs13 needs another 15 minutes in the oven to be considered a release candidate.

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Unable to rearrange app icons in ios 13

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