When I'm trying to delete an email out of the Mail app it looks like it is deleting, but then doesn't delete

When I'm trying to delete an email out of the Mail app (specifically a "live/Hotmail" account) in iOS 13, it looks like it is deleting, but then doesn't delete. I have to press the delete button again for it to actually delete. Anyone else having issues with this? I deleted and re-added the affected account, but it still does it.


Thanks!


[Re-Titled by Moderator]


iPhone XS

Posted on Sep 20, 2019 8:35 AM

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Posted on Sep 28, 2019 9:20 AM

Update, 13.1.1 did resolve the issue. Tested with a few more emails after my post above.

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340 replies

Oct 2, 2019 12:58 AM in response to NaTakk

Interesting …...


As discussed above, issues were not resolved for me yesterday using 13.1.2, restart, mail account deletion and fresh set-up etc. but all seems OK today? Intermittent issue, or perhaps Microsoft has changed something at their Server end (Outlook.com)???

Will keep monitoring.....

Forgot to say, I'm using iPhone 7.

Oct 4, 2019 2:24 AM in response to nmobach

I’m having the exact same issue since updating to iOS 13. Have to delete emails twice before they are actually deleted - very annoying!!


None of the 3 patches to date has solved the issue. iPhone XS with 13.1.2. The email account is Hotmail/Outlook.com


I’ve even tried deleting the whole account off the phone and re-adding it, but it has not solved the issue.


Apple please acknowledge this issue and provide a fix ASAP!

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When I'm trying to delete an email out of the Mail app it looks like it is deleting, but then doesn't delete

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