UWPTS79 you hit the nail on the head. An added side symptom I am having is emails that are critical are being placed in the trash.
so I had enough and contacted support chat, they couldn’t handle the issue. Yes I did not get notification of 13.2.2 availability. So updated it tested the emails and it failed to correct email issue.
I went back to chat they passed me along to senior support but the genius sent me to tier 1 support. Then I got transferred to senior support after setting up a time to call me, as no one was available. Instead of calling me in 30 minutes the phone rang right away and again 30 minutes later. The SENIOR support person confirmed that NO company wide notice has been published to the support people resources. She was nice so I don’t want to sound bad. But she acted like I was the first person to report the issue. I made reference to this forum and the huge number of posts here. It was like I just didn’t say anything. I repeated it 3 times. Finally got the, “oh ya, I don’t think anyone from support directly monitors it. So sometime next week I am suppose to get a reply. If something earth shattering occurs I will be sure to post it here. the iOS & tested the emails and it failed to correct email issue.
I went back to chat they passed me along to senior support but the genius sent me to tier 1 support. Then I got transferred to senior support after setting up a time to call me, as no one was available. Instead of calling me in 30 minutes the phone rang right away and again 30 minutes later. The SENIOR support person confirmed that NO company wide notice has been published to the support people resources. She was nice so I don’t want to sound bad. But she acted like I was the first person to report the issue. I made reference to this forum and the huge number of posts here. It was like I just didn’t say anything. I repeated it 3 times. Finally got the, “oh ya, I don’t think anyone from support directly monitors it. So sometime next week I am suppose to get a reply. If something earth shattering occurs I will be sure to post it here.