iOS 13 audio cuts out

I'm experiencing these issues on my own personal phone (iPhone 7) and my work phone (iPhone 8). It's happening with both the native Music & Podcast apps and the Spotify app for me. I'm not prepared to factory reset because after experiencing the exact same issues on two separate phones I'm convinced it's the update. Factory reset is a huge amount of effort for something that seems unlikely to fix the issue. I was just trying to play a song on Spotify and without even touching my phone watched it jump to 11 seconds, then 22 seconds - I took the song back to the start and watched it do the same thing again - 10 seconds, then jumped to 20 seconds. Other times I'll be halfway through listening to a song and it'll jump to the next song on the list. Other times even with all music apps closed my phone will just start randomly playing music. It's as if it's possessed at times! On both phones I've also had Siri take over - again usually while trying to play music she pops up asking if she can help when I haven't even touched my phone - I've even turned her off in settings but she still pops up. When the Siri take over happens I have no choice but to restart my iPhone because she just won't go away once she starts and that does seem to help, for a while anyway. This is an issue with the update that Apple needs to fix and preferably sooner rather than later, have been putting up with it for a while now thinking any day they'll release a fix but this discussion thread goes back months!

I’ve got exactly the same problem and have had for the last few months (since iOS 13). It’s beyond infuriating. It’s rendering Apple Music completely unusable on some days... which is usually at least twice a week. I’m considering switching to Spotify premium because I object to paying for Apple Music and not being able to listen to what I want (including my own purchased music). I don’t seem to have any problem playing music with Spotify basic. I find it so hard to believe Apple haven’t fixed all the issues with iOS 13 yet. They are rampant. Please please please fix this. Seriously.

It’s very annoying. I can’t find a common denominator. It happens on both downloaded and not downloaded music from my library. Never on YouTube or Facebook movies or audible books. I end up watching a Netflix movie while at the gym because I can’t listen to music on the gym’s WiFi.

So when I updated my Iphone 7+ to the new IOS 13.3, the songs on Apple Music would skip and the Apple Music app was lagging. I actually found out how I could fix it and I wanted to share in case others were having the same problems.

I had to unfortunately turn off Siri.

When I did that, the song skipping stopped and the Apple Music app started up perfectly.

Sorry Siri, apparently with this new update, I can't use your services AND be able to listen to music.

Hopefully Apple with fix this soon!

Get this fixed. You’ve had months to work on it. I was dodging updating because of these bugs but my phone mysteriously updated a few nights ago while I was asleep and now this phone sucks. Audio cuts out every 20 seconds or so. Email doesn’t always come through and sometimes I’ll have to restart the phone to get it to work. The volume control lags and there is also a lag when trying to play songs and videos. This iPhone sucks now. Get it fixed.

I also have this issue since iOS13.

I tried to reset all setting (without erasing user data). Problem still occurs.

Audio cut off from playing facebook videos after a few seconds (video still playing), and audio cut off the same way when playing voice messages on WeChats.

Please fix

I have exactly the same problem. While watching Facebook videos and other streaming the audio cuts out while video playing. I have to cycle the mute button off and on to get audio back. Very frustrating. I reinstalled Facebook app and it went away for some time but now the problem is back. It only seems to mostly happen when using wireless headphones.

I'm having this issue when watching videos on my iPhone 11. Audio starts just fine, then cuts out. Sometimes rotating my phone or stopping and restarting the video helps for a few seconds but then it cuts out again.

Well the update stop my recordings from dumping down to inaudible but not it just stops playing in the middle of the song and screen goes blank. AND now my icons just disappear. The app is still there (in the black space) but the icon is not there. I find it deplorable on the level of problems in product and software since Jobs died. If your programmers cannot program get rid of them. This is from a guy who wrote Mac books, ran a news service for thousands of Mac user groups, and was a columnist in a Mac magazine. I do not brag about Apple anymore. It is just another fking company that cares about profit over product. I am looking constantly for the next Jobs and product so I can jump ship. Even though I love my Mac :)

I’m same! So annoying have to keep restarting videos, I got the iPhone 11 on Saturday, clearly this is a fault as nothing is sorting it been all through comments and nothing if I can’t sort it phone is going back!

Since the update I am unable to make phone calls, use my headphones when plugged into the jack, or watch videos with audio. My alarms also stop emitting audio after just a few seconds. When I open a video, the audio plays for a few seconds and then just stops while the video keeps streaming. Phone calls will not allow any audio at all, neither incoming or outgoing.

It seems like the Apple Reps are just not listening. This is very annoying!

for me music sound is fine. However when watching video clips either on FB, Youtube or others the sound is there for about 40 seconds then goes away. If I minimize the video the sound returns. I maximize and 30 seconds it goes away again.

As already stated this is an update issue not a phone issue. My phone is only two months old. Reading google this has become a common issue. Apple needs to do research and provide a fix update. All suggestions so far from Apple do not work. Apple needs to listen to its customers.

I am experiencing the same issues since the update. Watching videos on Facebook and YouTube sound is on for a few seconds then cuts out. I have to pause and start the video to get the sound back. Very annoying. Apple, please fix this issue.

In my case the audio fades out suddenly after random while. Not cut out instantly, but quickly but noticeably fade out to zero volume. Then I need to manually resume playing. On Mixcloud or on Spotify - no matter. Also, for some reason the audio will not resume in the same place but from "some time before". It happens when I put the audio playing app to the background, do something else on the phone and for example, stop looking directly at the screen.

Maybe i'm wrong BUT I think it is connected with the option Settings -> FaceID and code -> Attention Aware Features. Turn it off.

Did this dedede really just send different tutorials on how to restart and erase his phone....... in response to an issue that causes volume to drop on its own? Apple needs to get their fuckin **** straight