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Anyone else experiencing this? I am playing music from the music app and when I try to launch new apps or work in other apps, my phone’s audio output drops a few times before returning to normal. Also, audio sounds much louder in my headphones. At first, I thought this was an improvement but now it is annoying.
iPhone XS
Hi Joseph,
Thank you for your response. Unfortunately, restarting my phone and force quitting has not resolved the issue. I haven’t experienced it without using headphones but this has only been an issue since I updated to iOS 13. The volume situation has also remained the same. There are a few other bugs I should mention. When I press on a song, I have to wait a few seconds for it to start playing, whereas in iOS 12, the song immediately started. Also, the volume control button used to be remarkably smooth when I would drag it with my finger, but now it is occasionally unresponsive and stiff.
I’m sorry to report so many issues but I was highly impressed with how my phone was working before and now it is behaving rather oddly.
Thank you!
The song sort of works now but now it does other weird stuff. When I try post a message it goes to the options of invisible ink, bang etc. and won’t let me send the message without selecting one then Still won’t send goes back to the options. Icons just disappear although the app is still there when you tap the space (invisible app icons). Sometimes it just goes blank screen and i have to reset. After 30 years of using Apple products you have now lost me as a customer. I will not purchase another iPhone. And that might go for other Apple products as well. It was fun while it lasted.
I have experienced this issue as well. Apparently it is a very repeatable and wide-spread bug. I used to love the quality of iOS releases but they have been going steadily down hill the past few years. :-(
I’m also experiencing the audio randomly and momentarily cutting out when watching videos on YouTube or FB. It’s really irritating and disruptive. Thought it was app specific but noticed it happens when listening to podcasts too.
iPhone 8, iOS 13.3.1
Me too. It keeps happening with videos. Videos continue to play and the sound keeps randomly cutting out. No, Apple, do not tell me to restore to factory settings. It was happening after the update on my iPhone 8 and I JUST got my IPhone 11, with my factory settings, and it’s still happening. Your iOS version is the problem.
Yikes! After reading through 4 pages of comments, stemming back from Oct. 2019, It’s seems there is still an issue with audio dropping/randomly cutting out.
I’ve been streaming The Morning Show on a new iPad 7th gen and the audio consistently cuts out. Pausing and then selecting the 15 second back button (once or twice), or exiting out of the app and restarting seems like the only way to generate the audio, however it’s only temporary.
I have even deleted and reloaded the Apple TV App, after having issues with playback issues. If anyone knows of a fix or tips on resolving audio randomly cutting out please share.
Note:
• Experiencing only w/Apple TV+
•Using an Apple Digital A/V lightning
adapter to cast on TV. (purchased 1 wk. ago from Best Buy).
I am also having the similar issues. Whenever I am on FaceTime with anyone and my charger is in, the audio goes in and out. I have the iPhone 11and my friend who also has the 11 has been experiencing the same thing.
Yes, this happened to me too on ALL my iOS devices. It began right after the latest iOS updates. Apple device cost an arm and a leg. We expect and should get updates that have been tested.
Also, suggesting that we waste hours restoring iPhone to factory settings? Jesus! How rude!
Just bought an iPhone 11 three weeks ago. This week when I record videos the sound drops very low after a few minutes. I need this for recording videos for the college classes I am teaching. I tried some solutions found on the internet and none of them worked, including turning off bluetooth. I need this fixed! Please don't let me down Apple, I'm one of your biggest fans, since 1986. Other people have complained about this sort of issue here but I have not seen a solution. Are you guys working on this? Thanks!
I'm sorry I mouthed off. I updated the operating system to iOS13.4.1 and it appeared to fix the sound problem in Camera videos. I didn't see this solution in this thread, so hopefully this continues to work and helps out others.
I have sound problems on my phone since updating to 13.4. Sound cuts in and out on phone calls and on audio books. It seems to be getting worse as well. I soft boot my phone to no avail. The sound comes back but only temporarily. Apple - please fix this!
I'm having audio issues as well. I just bought the new iPhone 11 Pro Max about a month ago and have recently updated it to the latest iOS 13.4.1.
All my music has been downloaded and/or synced to my iPhone. Most of my music is from iTunes/Music purchases, and some is ripped from CDs from a long time ago (which doesn't factor into the problem). So, I have to sync via USB or over WiFi from my iMac Retina 5K to get my entire library onto my phone.
When listening to music on the iPhone, every 7th or 8th song will cut out with about a minute left, and yet the song continues to play when I view the player interface on the lock screen or within the Music app. I compared the same song to my iMac's Music library and played it back -- it plays perfectly all the way through.
So this is an issue with the Music app on my iPhone. And as others have stated, I'm not willing to reset my phone to factory settings and lose an entire day of rebuilding it just to get the audio to play back correctly. I say that, and yet if it's the only solution then I'll probably have to sac up and do it. Ugh.
FYI my wife has the exact same problem on her new iPhone 11.
I feel like posting this in the community is a waste of time, but take comfort in knowing the problem exists for other users. I'm going to call apple support right now and see if a "Genius" can recommend something other than a factory reset.
Wish me luck.
It’s 2nd of May 2020 and I am still having the same problem. Trying to get audio output from my iphoneX using the lightning to 3.5mm audio cable, after around 30 secs the audio stops and the phone displays a warning like “the accessory is not supported by this Iphone”.
I mean we are at 2020 and unable to output audio using an IPhoneX.. are we back to the 90s ??
Original poster and I’m still experiencing the issue. There have been a ton of iOS updates since September and this hasn’t been fixed. I guarantee the only way to have it fixed is to buy a new phone. Isn’t that nice? I know the coronavirus is delaying everything but still.
My iPhone XR is not working properly since the 13.4 download. I do karaoke and I can hear the music but my voice won’t come through. So frustrating. These phones are not cheap. Apple needs to do something about this. I’ve always had iPhone through Verizon but I’m looking past iPhone if they don’t fix this problem soon. I also want reimbursed for some of the cost of the phone since it still has a warranty.
iOS 13 audio cuts out
