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iPhone 11 Pro getting HOT

Just received my iPhone 11 Pro and after a few minutes of light use, the back and sides heat up to where I can barely hold the phone. Any ideas?

iPhone

Posted on Sep 20, 2019 7:12 PM

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Posted on Sep 24, 2019 3:20 AM

Yes I’ve experienced the same. The phone gets really hot in the back and sides. Also - the wireless charging is really slow. An entire night of wireless charging (6+hours) took my battery from 46% to 73%. That is not good at all. Did anyone else experience the same issue ?

373 replies

Aug 21, 2020 5:52 AM in response to j0nj0nn

I recently bought Apple i phone11 pro

if I had know about the heating issue I would not have purchased it

its bad the phone generates so much heat even after shutting all apps that I cannot hold it in my hand

i took off the cover it does not help

apple needs to listen to their consumers and fix this issue or replace the phone

i spent over a 1000 dollars!



Sep 11, 2020 6:30 AM in response to j0nj0nn

I know this is an old thread, but I would just like to help out some users that might have this issue. I upgraded to an iPhone 11 from being on an XR previously. I restored from an iCloud backup. Upon using the phone, I noticed that my phone was getting considerably warm during very light use. Just checking texts, email, etc. My battery was much worse than what it was on my XR because of this. I tried everything to try to fix from hard reset, disable background app refresh, nothing seemed to help. Anyway, what fixed it for me was opening the settings app, tapping general, reset, then tapping, erase all settings. This resets some settings on the phone to the default state. What I assume happened is there was some background process/setting causing the iPhones CPU usage to be abnormally high. My battery is so much better now and looks to be better than my XR!

Sep 21, 2020 7:47 PM in response to j0nj0nn

I was charging my 11 pro, when it was 70% I needed to use it for 40 minutes, I noticed it was quite hot taking it off the charge, and half way through my work it shut itself off because it was too hot. 9-21-20. Sounds dangerous. Ten minutes later it is back on and cool. I’m doing a music app lesson on a music stand so it’s not in a hot spot.

Sep 30, 2020 9:51 PM in response to j0nj0nn

Go to the T-Mobile / sprint store and tell them ya want a new phone and tell them what happened .ya could also call or chat by texting them .they should be able to help ya .same thing happened to me and I got another one but now this one is getting hot when used for a long time .guess I will go back to store and see if I can just get a new one from the store .(my phones were shipped to me ) .

Oct 11, 2020 1:36 PM in response to tolle79

I was wondering, if ya phone issues are still fixed or does your phone get real hot again ?

I have tried 2 iPhone pro max already and both get real hot when charging ( does cool down alittle when almost charged 100%) , and get real hot when talking on phone for a long period of time or playing videos or just on the phone on sites for a long time . When I went back this last time , T-Mobile agent talked to apple support .they checked the battery etc and of course they said it was ok .

i have to go back to the store again cause they said since just doing last update to wait to see it it corrects problem in a few days or so .well it didn’t help .was thinking maybe getting a different model of iPhone like maybe 10 but not sure if I should or just try, one more time ,to see if another iPhone Pro Max would be different .just don’t know what I should do ! Very displeased with this phone .

I have never had problems with any iPhone I have purchased before .

Oct 12, 2020 1:04 AM in response to Dogcow-Moof

Most of the time the problem is not with the hardware, it's the software or more precisely the iOS.

Apple have admitted that there is a problem with some iPhones after upgrading to iOS 14 but this has been going on since the introduction of iOS 13 & I believe the the remedy for the problem in a lot of case's is a full wipe & reset but have a quick google around to find the official reset procedure by Apple.

The reason it gets so hot during charging is partly the battery cells taking on a charge which is normal but also the iPhone is working hard due to the faulty iOS even when not in use.

My iPhone SE original was a waste of space for about a year & it was only one of the last updates for iOS 13 that eventually cured it.

NO WAY ON EARTH AM I "UPGRADING" TO IOS 14.

iPhone 11 Pro getting HOT

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