iPhone 11 Pro getting HOT
Just received my iPhone 11 Pro and after a few minutes of light use, the back and sides heat up to where I can barely hold the phone. Any ideas?
iPhone
Just received my iPhone 11 Pro and after a few minutes of light use, the back and sides heat up to where I can barely hold the phone. Any ideas?
iPhone
I have read through all posts and want to offer my 2 cents
My iphone 11 pro was normal until I started using the keynote app. It heated up real fast to a point that it is uncomfortably hot (within 1 min). Whenever I switch to other apps, the phone starts to cool. If I switch keynote on, phone starts cooking again. That’s obviously very weird, then I found this thread.
So following the discussion, I made sure my iOS is up to date on 13.1.1. Then I checked my “battery” tab in the settings, 10 min of using keynote consumed 15% battery, while the whole day of using other apps only make up 85%. Keynote is essential to me in my job, so deleting it is not an option. I also didn’t want to “reset all settings”. Instead, I closed settings>general>background app refresh. That totally fixed the problem
To sum up, here is what you can do if your phone is heating up abnormally
[Edited by Moderator]
That’s what I say too ! It isn’t normal at all! I did go back again to the sprint/ TMobile . This time they told me the same they said before that the battery looks good but also talked about sometimes app stay on in background . He explained what to do and I asked if he could do it and explain to me again what to do . Hopefully that may help , he went to setting , screen time then scroll down to app limits. Then turn on . Then ya pick how long . He suggested maybe do 3 hrs every day .so that’s what I did he explained that this just limits how long the apps can run in the background . Evidently my Facebook page was running In background for around 20 hrs and it was in the morning and I haven’t been on it since the night before. He said sometimes ya go out of an app thinking ya closed it out but sometimes it’s still running In the background! Maybe y’all can try that too ! I will let y’all know if that helps ! Hoping it helps !
Download iOS 13.1.1. Should fix these issues.
Return it to where you got it from and insist on a replacement.
New phone got so hot I used it to iron ironed 5 shirts before I was able to find a cure. Go to setting > general > reset > reset all settings. This function should not erase your personal data, just reset the functions to factory standards. Good luck!
Omg thank you! I did “reset all settings” and I think it worked! I did it a couple hours ago and my phone has not gotten hot since and I’ve been using it this whole time to test it. Before it would get hot in just a couple minutes. Interesting thing is Verizon had me do a factory reset, (erase all content and settings) which didn’t work. Hopefully my phone stays this way!
That's nonsense; it has always been trivial to get a high CPU load app like Facebook, Maps or a graphics intensive app to get the iPhone to heat up substantially, as all heat dissipation has to happen through the case as it has no heat sinks or fan.
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
Though this is becoming more of an issue as the processing power in each new generation of iPhone increases.
A combination of bad programming and a more powerful CPU result in heat generation, and the link I posted earlier shows that Apple expects the phone to get warm if not toasty under CPU-intensive circumstances.
That could be graphics editing or an app that is stuck in a loop; the CPU can't differentiate which.
Once again note that unless your phone goes into thermal shutdown, there is nothing inherently wrong with it getting hot if the processor is being used heavily.
One thing to check when this occurs is if a particular app or app is using a lot of battery; often this behavior is caused by a third party app that is not fully compatible with iOS 13.
Gabbywashere wrote:
on top of that it’s been heating up after just a minute of being on YouTube or Instagram. Which never happened with the iPhone Xs Max.
Are you using them via apps or Safari?
I don't use the YouTube app and have no issues with YouTube in Safari; if it's via the app you may want to check with YouTube to see if they have a fix.
Once again, if it is getting hot, check under Battery to see which apps it shows are using an excessive amount of battery and notify those apps' vendors if any are shown.
Note also that your phone may get warm and use slightly more battery for the first 24 hours after a new iOS release is installed as the phone needs to reindex everything so search can find things.
From my perspective, the heating issue was a one off and appeared to relate to an update crashing but consuming all of the CPU and draining the phone. When I eventually got the phone to turn on again I was able to do the update and not had an issue since
After having the 11 pro for a few months, it started getting extremely hot a few days ago, and the battery life was being negatively affected. I tried a few things, and finally researched how to do a hard reset. It worked, and my phone is back to normal. I hope this helps someone else!
This also happened to me after a few months of having my phone. I did a hard restart. You can look it up, and it took me a couple of tries to actually do it correctly, but it’s simple. You quickly hit the volume up button, then volume down button, then the power button. It will not ask if you want to power down, it will just automatically do it. My phone is back to normal. Hope it works for you!
Most of the time the problem is not with the hardware, it's the software or more precisely the iOS.
Apple have admitted that there is a problem with some iPhones after upgrading to iOS 14 but this has been going on since the introduction of iOS 13 & I believe the the remedy for the problem in a lot of case's is a full wipe & reset but have a quick google around to find the official reset procedure by Apple.
The reason it gets so hot during charging is partly the battery cells taking on a charge which is normal but also the iPhone is working hard due to the faulty iOS even when not in use.
My iPhone SE original was a waste of space for about a year & it was only one of the last updates for iOS 13 that eventually cured it.
NO WAY ON EARTH AM I "UPGRADING" TO IOS 14.
Most of the time the problem is not with the hardware, it's the software or more precisely the iOS.
Apple have admitted that there is a problem with some iPhones after upgrading to iOS 14 but this has been going on since the introduction of iOS 13 & I believe the the remedy for the problem in a lot of case's is a full wipe & reset but have a quick google around to find the official reset procedure by Apple.
The reason it gets so hot during charging is partly the battery cells taking on a charge which is normal but also the iPhone is working hard due to the faulty iOS even when not in use.
My iPhone SE original was a waste of space for about a year & it was only one of the last updates for iOS 13 that eventually cured it.
NO WAY ON EARTH AM I "UPGRADING" TO IOS 14.
Bulbul1 wrote:
Apple has a bad product It is not able to handle multiple apps What helps is to close all apps if the phone is over heated The messages are going around this issue No one has a solution Apple needs to address this issue
Then I must have a special iPhone 11 Pro. The only time it gets hot is if I leave it in the sun in my car with navigation running.
And, by the way, these apps you're closing are suspended. They're not really doing anything. If you want to actually cut down on background processing, go to Settings>General>Background App Refresh and disable it.
Apple is not reading here for feedback. If you think you have a problem with your device, you should contact Apple directly. That way, any issues get logged. Should they see a trend, they can address it. Use the Contact Support link at the top right of every page of these forums.
An OLED screen as on the 11 Pro Max will get a liittle warm as the display is emissive rather than transmissive as LCDs are.
If it is getting warm enough to "hurt," take your phone in to be checked; I've never heard of one getting that warm.
iPhone 11 Pro getting HOT