iPhone 11 Pro getting HOT

I am having the same issue contacted support and they advised me to do a restore through itunes, ontop of that my battery life is draining abnormally fast. After just 4 hours of me making 2 phone calls lasting less than 10 minutes and listening to spotify while at the gym. Also noted i have my iwatch and head phones at the gym, with apple boasting about the 17hrs of battery life while watching videos i am not pleased with the results in the last two days of owning this phone. The only reason why i contacted support is due to my wife telling me her iphone 11 does not have that issue and finding out this morning shes been streaming music and taking phone calls at work she is at 94% and she has been up since 0400..... I hope the restore fixes the issue i will check back in after a day or two of doing so!

Facebook has been a battery hog inducing high CPU loads (and high temperatures) for years now, mostly because it's constantly downloading and keeps track of where you are via GPS and often is displaying animated content even if you are just scrolling through your news feed.

Yup. Can't stand when I have to go through hoops because of issues caused by an iOS update when it was working fine just before the update. Or a new phone not working as it should. If you just bought it, go back to Apple and have them replace it. Then restore do a restore from iTunes. Hopefully you didn't backup with the new issues, and you still have the old backup. Good luck. Let us know what happens. I was gung-ho about upgrading from the X to the 11 Pro. But after reading these posts, I think I may just hold off.

My own was getting uncomfortably hot/warm when I use the Facebook app. So I kept deleting app and installing again. Then I read your post and tried resetting all settings. That seems to be the solution. Thank you

Download the status app & check if you cpu is running at 100%.

If it is then that is the reason for the high temperature & probably not a faulty battery just a faulty iOS but you need to check the cpu usage.

Mine does this also and I contacted them and was told to check for the next few days to see if it heats up when it isn't plugged in. For me it only heats up if I use it while charging it(not wireless charging But plugged into the wall). Once I quit using it plugged in it stopped heating up

Did it shut down with a message that it was too hot or did it shut down/reboot because of the battery not able to supply enough power?

If its the first one I would take it back to Apple & tell them the phone is faulty.

If its the second one then you will have to wait until one of the updates actually manages to fix the faulty iOS 13.

You never know iOS 14 might be the saviour or it might just be the same crap in a different wrapper!!!!!!

I had this problem, I got my phone checked by apple service center, it had manufacturing problems in sound chip and charging chip, they replaced it as these problems can not be fixed, my advice for everyone get your phone checked by apple as soon as possible

Hello,

In this condition you need or require to make the phone temperature down by placing phone in to some cooler atmosphere or in air conditioning room(not in refrigerator). If you are using any type of iphone cover then remove that cover until it get cooler down.

To know that your iphone contains some major problem or not then you can check that by getting notification of over temperature or iphone needs to be cooled down. If you get this notification then your iphone is in problem.

You can try another way as open iphone camera and try to turn on the Flash light and capture image. If iphone says “iphone need to be cooled down to use the flash light” then you have to turn off your device and wait till the temperature gets down.

Else:

You have to check your battery optimisation

you can get more details about from the Official link:

https://support.apple.com/en-us/HT210512

Thanks.

Agreed. Id rather have a less powerful processor and a normal temperature phone, then the world fastest processor that runs too hot in my hands and pocket. Apple replaced my too-hot phone, as it was within warranty. Ill update in a few weeks to post how this is goung, but you may want to call support. Good luck to you- this shouldnt happen like this.

It's not a matter of "too much" running in the background as it usually is one app that is improperly written and is stuck in a loop.

Quite often you can tell which one by going to Settings -> Battery and seeing which app has been using more battery than it should.

It has now sorted itself out. It became very hot at the start up when I started to transfer data and apps from old to new device. It started to cool down after 48 hours. Thanks to everyone for the helpful tips and comments.

Go to the T-Mobile / sprint store and tell them ya want a new phone and tell them what happened .ya could also call or chat by texting them .they should be able to help ya .same thing happened to me and I got another one but now this one is getting hot when used for a long time .guess I will go back to store and see if I can just get a new one from the store .(my phones were shipped to me ) .

Do a master reset. Quickly depress volume up then do the same with volume down then hold the power button in until the apple logo appears.

The phone does not have to be on in order to do a factory reset. Just click the volume up button then the down button and hold the power button until the logo appears in rapid sequence.