Just received my iPhone 11 Pro and after a few minutes of light use, the back and sides heat up to where I can barely hold the phone. Any ideas?
iPhone
I have read through all posts and want to offer my 2 cents
My iphone 11 pro was normal until I started using the keynote app. It heated up real fast to a point that it is uncomfortably hot (within 1 min). Whenever I switch to other apps, the phone starts to cool. If I switch keynote on, phone starts cooking again. That’s obviously very weird, then I found this thread.
So following the discussion, I made sure my iOS is up to date on 13.1.1. Then I checked my “battery” tab in the settings, 10 min of using keynote consumed 15% battery, while the whole day of using other apps only make up 85%. Keynote is essential to me in my job, so deleting it is not an option. I also didn’t want to “reset all settings”. Instead, I closed settings>general>background app refresh. That totally fixed the problem
To sum up, here is what you can do if your phone is heating up abnormally
[Edited by Moderator]
I and others here have continued to say if you believe there is something wrong with your phone, contact Apple Support directly.
They are the only ones who can do anything for you:
Contact - Official Apple Support
This is not an official support channel; the link above is.
Only thing to do is get a heavy protective case ( mine is Otter
Defender) , clear out your webpages daily (go to https://webtrickz.com/close-apps-on-iphone-11/ to find out how . Then, reboot your iPhone ever few days, charge your phone at night, and your phone will not feel hot any more
Did you see my other posts? Apple replaced my first, HOT, iPhone 11, still under warranty. Why is Apple not resolving your issue, when they resolved this for me? My replacement phone, thus far, runs cool, as it should!. I‘m tired of hearing of all of these accounts of Apple Support - not coming through for their customers - it’s wrong.. They should do you the same solid they did, me, by replacing your unreasonably HOT phone, as well. Screenshot this post And send THIS and all of my posts on This topic, to the next tech support person you speak with- maybe you can get some movement in the right direction.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your iPhone. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
I was having the same issue did some reading about the processor and it mentioned to much running in the background. I swiped up and cleared all my other apps that were running in the background and it cooled off within literal seconds. I hope this helps
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your iPhone 11. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Update to 13.6.1 update, use 5w original Apple charger that will not heat your phone during charging and minimize your use and limit your multi tasking work with not playing games you will be good to go.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your iPhone. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your iPhone. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Actually I hope upgrading to 13.1 will help fix this issue.
my 11 Pro max got very overheated not took the case off and it returned to normal. Has anyone experienced something like this with their 11 pro max?
Yes it happened once to my max running 13.1 Found the phone hot and unresponsive in my front pocket. I had to do a master reset to get it working again. Never did it again since.
Given it's under warranty, if you think it's malfunctioning why wouldn't you take it in?
https://www.apple.com/retail/geniusbar/
If you're concerned, take it in to be checked:
Genius Bar Reservation and Apple Support Options - Apple
Otherwise, don't worry about it; heat is a normal byproduct when charging batteries.
i had the same problem i had changed the phone cover to silicone one and the problem seems to have kind off disappeared.
iPhone 11 Pro getting HOT
