iPhone 11 Pro getting HOT

Just received my iPhone 11 Pro and after a few minutes of light use, the back and sides heat up to where I can barely hold the phone. Any ideas?

iPhone

Posted on Sep 20, 2019 7:12 PM

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Posted on Sep 29, 2019 12:41 PM

I have read through all posts and want to offer my 2 cents

My iphone 11 pro was normal until I started using the keynote app. It heated up real fast to a point that it is uncomfortably hot (within 1 min). Whenever I switch to other apps, the phone starts to cool. If I switch keynote on, phone starts cooking again. That’s obviously very weird, then I found this thread.

So following the discussion, I made sure my iOS is up to date on 13.1.1. Then I checked my “battery” tab in the settings, 10 min of using keynote consumed 15% battery, while the whole day of using other apps only make up 85%. Keynote is essential to me in my job, so deleting it is not an option. I also didn’t want to “reset all settings”. Instead, I closed settings>general>background app refresh. That totally fixed the problem


To sum up, here is what you can do if your phone is heating up abnormally

  1. make sure it’s running the latest iOS
  2. check which app consumed the most energy under settings>battery>battery usage by app, delete the problematic app if it’s not essential
  3. close the “background refresh” of that app (check other battery saving tips online, it could be other tricks)
  4. if none of the above worked, reset all setting (settings>general>reset>reset all settings)
  5. still no luck, contact apple for replacement




[Edited by Moderator]

373 replies

Sep 21, 2019 6:04 AM in response to j0nj0nn

My wife got hers yesterday and we were quite amazed at the amount of heat put off by this phone while transferring data and settings from her iPhone 8 Plus. I thought it would get better after the setup, but even normal use and charging, it still gets pretty warm. I hope this isn't a sign of problems to come. I can't think that this heat issue would be good for battery life.

Sep 25, 2019 2:28 PM in response to j0nj0nn

Me and my mom both got the 11 pro max. Both our phones are overheating. I had the 8 plus and NEVER had this problem. Just imessaging or web browsing with all other apps closed the screen, back and sides heat up within mere minutes. I called Verizon and they walked me through some tests. Had me factory reset my phone for nothing, still overheating. I updated to IOS 13.1 a couple hours ago, still overheating. I’ve been working with Verizon for a replacement and now I’m going to have to have my mom’s replaced since I just found out she’s having the same problems.

Sep 27, 2019 7:27 AM in response to j0nj0nn

i got a new iPhone 11 pro and it got so hot i could hardly touch it, Vodafone told me to return the phone to my nearest shop, they gave me another new one and this one did exactly the same, it got very hot and i hadn't even set it up or put it on charge this was straight out the box. i took this one back to the store and told them i didn't want another one. i have NEVER had a phone get hot like this before and i have used iPhones for years now.

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iPhone 11 Pro getting HOT

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