iPhone 11 Pro getting HOT

Wow—so glad you posted. After my iPhone 8 fell in the river, I decided I’d upgrade to 11, and this heating bothered me so much. I teach ESL online using my iphone and use the teaching app with a heavy video connection for as many as 7 hours in a row (average 10 hours of video classrooms a day). This is why I bought the 256gb Pro Max—I depend on my phone for work. However, after my first full day of classes, I’ve been disappointed. The phone not only overheated to the point where I could barely touch it, it started lagging and slowing down towards the end (when the heat got bad). After I signed off for a while, it cooled down and sped up again. This was NEVER a problem with my iphone 8s plus, and I used that with the same video teaching app for the same number of hours (I taught almost every day on it for years, 8 hours in a row—no issues with it overheating or lagging). With the iphone 11 pro max, I could barely use my stylus due to lag while heating...

Same here... the factory reset isn’t the issue. I did a reset yesterday. I also updated ios to 13.1.1 yesterday. BTW, just called Apple support and they ran diagnostics on both phone & battery, nothing unusual detected, but they do admit this is not normal... I have an appointment at Apple Store Wednesday for a full hardware diagnostic now. Will keep everyone updated.

So I went to the Genius Bar today aka the Apple Store. Didn’t know It was called the Genius Bar before this since I never had an occasion to go. The guy did all kinds of tests on my phone and said he was not getting any alerts. He told me that he was going to restore my phone to factory settings and I told him I had already done that through Verizon. Then he told me that the “Erase all content and settings” was not a factory reset. I never knew that, I thought it was. So he restored my phone back to factory through iTunes and told me not to restore iCloud backup til tomorrow to test it out so that’s how I left my phone, without anything on it. No apps, no contacts, nothing.

When I brought it home I web browsed on safari and within minutes my phone was heating up more than before I brought it in. What he did made it worse. It wasn’t hot but getting there. I played with it for a while and it wasn’t getting better so I did another “reset all settings“ and it was still getting too warm so I did a “Erase all settings and content” then another “reset all settings” and it’s better again.

I’m done trying to fix my phone. I’m waiting for my replacement from Verizon and turning this one back over.

How can it be normal for the phone to get so hot that you can't even hold it? That hasn't happened with any generation iPhone that I've owned (All). It's definitely not normal and must affect the battery life, because heat kills batteries.

I am pretty sure this has to do with the fact that the Pro uses OLED displays versus most modal iPhones use LCD 

I had my XS returned for this very reason and got the XR and later the 11 and they both run cool all the time

My iPhone 11 Pro has also been overheating lately. It’s not hot to the point that I can’t use it, but it doesn’t feel comfortable for my hands/fingers. I recently took my phone to the Apple store and they ran tests and said that’s it’s normal. Unless your phone pops up the message saying too hot to use they aren’t going to replace or do anything about it

Just bought the iPhone11Pro. Expensive. So playing with it on the way home, not doing anything special it got very hot. As many others have already reported. Whenever it downloads even simple things it immediately gets abnormally, alarmingly hot. And it’s chewing through battery life without doing much at all.

I will be watching it very closely over the next few weeks and hope it settles down. I hope Apple develop a fix.

it always happens in my first day with a new iphone. i think its because of heavy downloading or something. happened while setting up my 5s, and 6s and 7. also happened a week ago with my new 11 Pro. i think its icloud or something. the first time it happened I was concerned.

Getting hot does not mean that it is not safe. If an iphone gets hot beyond manufacturer standards they go into a safe mode where a temperature error comes on screen and the phone shuts down all processes running. Below the camera module where it gets hot is the logic board

I haven't read all of this thread but the reason the phone is getting hot is because of IOS 13 being a complete pile of junk.

It causes a lot of problems on many many many iPhones of different models & Apple are just glossing over the huge problem.

The problem is your CPU running pretty much at 100% all the time when in use. Restoring the phone to factory settings has no effect to resolve the problem in the vast majority of cases.

My SE runs at about 40 degrees c externally when in use & can drain the battery in 40 minutes from 100% full & last night drained the battery in less than 9 hours on standby.

The other morning when I picked it up having been on charge all night & the battery been at 100% for over two hours had an external temp of about 30 degrees c.

This is my 7th? Iphone I stopped counting I have been using Apple products since 2008.

I upgraded from iPhone 8 Plus which I still have and still use for the reason iPhone max pro 11 gets too hot and uncomfortable , (the camera on my iPhone 8 plus stopped working) , hence the reason I upgraded to iPhone 11 Pro Max.

I have an OtterBox identical on my Iphone max 11 Pro that I have on my 8+ (clear case) , same apps, same habits and usage as before.

However, the new Iphone Max 11 Pro gets hot, it doesn’t burn, but it’s hot enough that it’s very uncomfortable and after a few minutes I feel a minor burning and tingling sensation in the palm of my hand.

I did not and do not have this issue with my iphone 8 plus! or any of the other Iphones over the years.

I need to find an air conditioner to cool a $900 phone off? for real? Some things I've noticed: The battery optimization can appear normal yet, the temperature still runs way too hot, for comfort - not a little warm. I called Apple - they replaced my phone - great - thank you ... but on the new install the new 11 was burning (abnormally). The first iPhone 11 did this too, on the first install. Over a period of about 30 days the battery started to degrade and lose its charge - and fast, at times - like in 3-4 hours - almost like my old worn out iPhone 6 used to do. Always runs hot with Messages app, Mail app, Spotify, iPhotos, - no app is immune - and no rhyme or reason - just a fail. This runs so hot I think, no way this is SAFE exposure. It's not the safety case, either - this things runs hot out of the protective case - NOT NORMAL heat. When I charge this at night it runs hot, with apps closed - then it sometimes drains, in 3-4 hours. Also, when I place my phone in my pants pocket it gets my thigh hot - such a pain to have to deal with - way less than a good "user experience," Apple - and appears to be of cheap, low inspection, manufacturing, APPLE! Not sure how Apple could even consider releasing this ... If this hotness persists, for two days, which it probably will, based on how hot is is now (new out of the box) - I'll be returning this second 11, and going for a lower level phone ... Good luck y'all. - So disappointed.

Just trying to hard restart the only reason that I can write this is because I kept my iPhone a plus to use not as a phone but for everything else. I wish I never switched my phone the iPhone 11 promax does some really weird things

11 Pro Max overheats all the time, specifically when streaming music to bluetooth. I'm on my second one, as the first overheated so bad it cracked. Literally got error messages opening Camera "Your phone needs to cool down before the Flash can turn on". Worst iPhone I've ever owned.

Apple has a bad product It is not able to handle multiple apps What helps is to close all apps if the phone is over heated The messages are going around this issue No one has a solution Apple needs to address this issue