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iPhone 11 Pro getting HOT

Just received my iPhone 11 Pro and after a few minutes of light use, the back and sides heat up to where I can barely hold the phone. Any ideas?

iPhone

Posted on Sep 20, 2019 7:12 PM

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Posted on Sep 24, 2019 3:20 AM

Yes I’ve experienced the same. The phone gets really hot in the back and sides. Also - the wireless charging is really slow. An entire night of wireless charging (6+hours) took my battery from 46% to 73%. That is not good at all. Did anyone else experience the same issue ?

373 replies

May 2, 2020 9:21 AM in response to Mr.Zen

You obviously don’t have a phone with this problem. I don’t know anything about phone batteries or why some catch on fire but I know that some do and I’m guessing it’s the battery. So you don’t know that the phone gets hot in seconds. Not minutes, seconds. Definitely not normal. My hands would be sweating when I would handle my phone in this state. Something is wrong with some of these iPhones that some people here refuse to acknowledge. I wonder why.

May 6, 2020 12:01 AM in response to Dogcow-Moof

This is being said over and over again but is not the answer. The point that is being made is that this never happened with other versions of the iPhone and is now happening with the iPhone 11. The apps have not changed to target the iPhone 11 to specifically heat up when it doesn’t do this on any other phone! And this heating up is not the normal kind of heating up. It is extreme and if people have read previous comments they will see that taking it in to an Apple store is not the answer as they have no idea either and just keep saying the exact same things as the above comment. It is a disgrace on Apple’s part that they are totally ignoring this issue yet still declaring unbelievable results for the company.

May 6, 2020 12:39 AM in response to Bramik

I haven't read all of this thread but the reason the phone is getting hot is because of IOS 13 being a complete pile of junk.

It causes a lot of problems on many many many iPhones of different models & Apple are just glossing over the huge problem.

The problem is your CPU running pretty much at 100% all the time when in use. Restoring the phone to factory settings has no effect to resolve the problem in the vast majority of cases.

My SE runs at about 40 degrees c externally when in use & can drain the battery in 40 minutes from 100% full & last night drained the battery in less than 9 hours on standby.

The other morning when I picked it up having been on charge all night & the battery been at 100% for over two hours had an external temp of about 30 degrees c.

May 6, 2020 2:33 AM in response to Bramik

Bramik wrote:

This is being said over and over again but is not the answer. The point that is being made is that this never happened with other versions of the iPhone and is now happening with the iPhone 11.


That is completely inaccurate; in particular the Facebook app could often turn my iPhone XS Max and before that iPhone X into little space heaters.


When CPUs are being used at high percentages, they generate heat, that's the way processor cores work.


When something causes the CPU to be heavily used, the phone will heat, and the easiest way to tell which apps are responsible by looking at the commensurate amount of battery they use.


Were it an issue common to all iPhone 11 Max phones they would all do it, and they do not.


iOS 13 also does not run the CPU at 100% all the time in use; I can use my phone to web surf with Safari for hours at a time and it is barely warmer than ambient unless I am watching a lot of video content.

May 6, 2020 2:57 AM in response to Dogcow-Moof

As is always the way with bugs they don't affect everyone on every device.

Wether it is down to a configuration issue or a chipset issue within a particular model (the same model can have different chipsets) I like many many thousands of other people, don't know.

To my knowledge the problem overly hot/battery drain problem affects iPhone 6, 7, SE, 8, 10 & 11all of which are running IOS13.

Download the "Status" app from the app store, close all your apps, reboot the phone put it into Airplane & Low Power mode & have a look at your cpu in Status.

Restore your phone to factory default with no other configuration ie do not log into your iCloud account or add any email accounts but connect to wireless & browse the apple news app or the internet, does it still get hot?

If so the cpu is running excessively high with the basic IOS which is wrong

May 6, 2020 4:55 AM in response to Bob Davey1

Or, just rule out apps first.


If you've ruled out apps, then try resetting your phone to factory defaults after doing a backup.


If after a factory reset before restoring your settings or installing any other apps it continues to do the same, you might have a defective device.


If it works normally, then it's either an app or a corrupted setting that is causing your issue and you can restore accordingly.

May 6, 2020 6:21 AM in response to Dogcow-Moof

Yes I forgot to mention to make sure you have a backup first before doing a factory reset.


I don't agree with possibly having a defective device if you still have the same problem after a factory reset because the problem didn't exist on this scale with IOS 12.


I my experience the high cpu/battery drain only occurred when I moved to iOS 13, for others the problem started to occur after an update like 13.4 which seemed to cause a load more issues for other models.


Last week I was messing around with settings & disabled background updates, rebooted the phone and for 24 hours my phone was back to normal ie after a full day the battery was at 40%+ and it was cold when in use but then after streaming some video's it started to warm up & was back to a useless hand & ear warmer again & I haven't been able to recreate that since.


If it was as simple as deleting an app or changing a setting then I should be able to recreate what I did & get the cpu down again but I can't.

May 26, 2020 11:35 PM in response to Sashadeans

I means your phone is suffering from the same bug as many many many many other iPhones which causes you cpu to run at 100% most of the time which can drain a full battery in under 45 minutes.

If its just happened then you probably have just updated it to the latest os version but if you are one of the very few lucky ones it might settle down after about 4 days.

iPhone 11 Pro getting HOT

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