iOS 13 Photos app crash

Hello!

I’ve just updated my iPhone 8 Plus to iOS 13 and I’m experiencing a very nasty issue when I’m scrolling fast through my photo library or I’m pressing at the top of the screen, for instantly scrolling to the oldest photo. I have approximately 13.000 photos and videos and the app just crashes and closes, showing the home screen.

Has anyone experienced this?

Thank you!

iPhone 8 Plus

Posted on Sep 21, 2019 5:40 AM

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52 replies

Nov 8, 2019 1:47 PM in response to princemadhur

Well, if that is true, then they broke it again in iOS 13.2. I am editing photos on my vacation (iPhone 8) and it’s crashing consistently every 12-20 photos after the edit (while saving the edits, looks like)! It’s really annoying since I then have to remember the last photo I was editing, scroll through all the successive photos to the last photo I was editing, perform the same edits again and repeat this process the next inevitable crash. :(

Sep 21, 2019 8:31 AM in response to bogdan03

I too experience the same problem. I have an iPhone X that I just upgraded and a brand new iPhone 11 Pro Max. They both have the same photos on them and both experience the crash when I scroll back through recents (formerly camera roll). I have about 7,000 photos in the recents (if the count is correct). I will note that I WiFi transferred a small number of photos from a Panasonic camera on italy recently so I do wonder if maybe non iPhone photos in their cause the problem. It was fine on IOS 12. Does anyone know if there is an official bug tracker Apple has we can post these issues too? I know IOS 13.1 is supposed to be out sometime this next week. Hopefully that upgrade just fixes the issue.

Oct 14, 2019 3:35 PM in response to cbaca51

13.2 or what ever the latest is Hasn’t work for me I still have 11000+ photos the phot app has destroyed the time taken and location on. Further it has totally mixed these up with new photos appearing well before and mixed with photos taken 5 or more years ago. From what I can see this has now backed up to the cloud basically f....ing my whole photo collection and nothing is being done. As usual the so called geniuses have no bloody idea and pass the buck

Oct 16, 2019 10:09 AM in response to bogdan03

Well I’m having similar issues. New iPhone 11 Pro Max 256g. I only have a few hundred images from a clean install. When I create an album I am only able to add a few images otherwise the app crashes. If I try to add more than 10 images it crashes to home screen every time. I’ve restarted multiple times with similar results. Very annoying


im in iOS 13.1.3

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iOS 13 Photos app crash

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