iPhone 11 Pro Max 4G LTE Signal Issue

I too have had an iPhone 11 Pro Max, 256 gb, Space Gray for about 3 days. Have had this issue for the whole time. On T-mobile. Am on the phone with T-mobile now and they are trying to conference in Apple since I bought the phone through T-mobile.

I just purchased the 156 11 pro max. At a price tag of $1200 plus, I am so disappointed. I restart my phone multiple times a day and currently, my Message app doesn’t work at all and I cannot currently turn my iMessage back on. It’s telling me I’m not on WiFi or have service even though my phone is reading 3 bars of LTE.... anyone have any way to help me?!

I am also having this issue in the UK. I have EE on eSim and Vodafone on physical sim. 3G/4G drops intermittently and also often hangs. Reset network settings did not fix this. Would be grateful for a solution. Running iOS 13.1.2

Been using and upgrading iPhone every year since iPhone 3G, and never have any connectivity issue until this iPhone 11 Pro Max. I can accept a few second of losing 4G connectivity, but having to restart the phone multiple times in a day is not acceptable.

I live in Japan, and my mobile provider is known for having the best signal. At first I went to my mobile provider and got a new SIM card, then I went to Apple Store. The Genius asked me to wait for iOS update. When iOS 13.1.2 was released, there were no fixes to connectivity issue. Went back again to Apple Store, and fought with another Genius for a replacement, cause there was a post here that got a replacement without the connectivity issue.

Anyway, even with the replacement, I am still having the same problem. I am currently on vacation in another country, so I am using my 11 Pro Max with another SIM card from a top local mobile provider, and I am still having the same cellular connectivity issue!

iOS 13.1.3 has just been released, but I don’t expect to see any changes, cause no mention of fixes to cellular connectivity issue.

This is really getting ridiculous!!

It’s “nice” to finally meet other Docomo subscriber with the same issue.

Does disabling VoLTE really fix your problem? I am currently abroad in Indonesia using local carrier Telkomsel which automatically set VoLTE to off, and I am still having the same connectivity issue.

Same issue with my iPhone 11 in France. The weird thing is that data don't work only in the area where i usually get a strong signal reception with my former iPhone 6s. In area with 1 signal bar i don't experience any 4g drop.

Some users seems to have the same issue here :https://forums.whirlpool.net.au/thread/35q48kw3?p=5

I am due to change my sim card tomorrow.

However i have had no issues with data till now on my iPhone 7!

I have maybe restarted the iPhone 11 Pro Max 10 times today. Seems to be that the more you use data, the quicker the data connection drops - although still showing 4G!

Apple fix this!!

While on LTE (Verizon) in the US, even with full bars of LTE, my new iPhone 11 pro with update 13.1.3 is almost useless. I can not even open Google webpage and txt barely works. I did not have this problem with my Google Pixel devices like this. I switched to iPhone for the first time ever in my life and I'm beginning to think I should not have. :( Will this be fixed?

I’m same situation 256GB on Verizon my reception is horrible I’ve called and spent countless hours w tech support I can’t figure it out. Have you figured it out? I’ve gotten a new SIM card and all still same thing?

How did you get your phone replaced, I have been trying to do it since 3 weeks but still apple genius bar keep refusing to do so or at least to be accepted as a hardware failure instead they said it is related to my carrier, and we are not responsible for that, really finding my self with a phone costing over 170,000 yen which is 1600 USD with a continuous need to be rebooted at least 5 **** times by day, Apple what the heck are you doing ????????????

Same problem here with my IPhone 11 pro max 256GB

I also changed a cellular company, But that didn't help either.

Tried to upgrade to 13.1.3 and go back to factory reset (ios 13)

And unfortunately still with 4G LTE Signal Issue

I’m with AT&T. I’ve been with them forever and have always had iPhones. Never had any issues until I got the 11. It restarts randomly, drops the cell signal randomly, and even when it shows a cellular connection, it’s not really connected. I should have kept my 6!!

I am with Telstra and I’ve swapped my iPhone 11 Pro at Apple 3 times

swapped Nano sims

swapped to an eSIM

Restored iPhone

Set up as new

Reset Network Settings

All to no avail- I’m in Newcastle NSW

How to do you fixed this? Still have this problem on my iPhone 11 Pro Max.

If I select use only 3G all works fine, when LTE is selcted internet is not working, and LTE signal drops in every 2-3 seconds.

A lot of times I can get text, but internet is barely accessible at random times. I’ve called support and even got escalated support. They reset something on their end, it works for a few minutes, then it reverts right back to the issues. I have to connect to wifi to get it to work. Quite frustrating. Hope they fix this soon. The 13.1.3 updates didn’t fix the issue.