iPhone 11 Pro Max 4G LTE Signal Issue

Same issues also with Verizon. I haven’t tried a new phone yet, but based on everything I’ve read, it doesn’t seem to help. When will Apple just admit there is a hardware problem with the 11 Pro and Pro max??!!

I’ve had a new iPhone 11 Pro Max in the U.S. on Verizon for 10 days. I transferred the SIM card from my old iPhone 7.

This phone is intermittently losing LTE network connectivity even when it shows four bars. The network will drop for about 20 seconds, then return for a few minutes, and then drop again. Doing anything away from WiFi is frustrating: streaming music, doing any kind of search, buying things...anything that requires network is completely unreliable. I’ve rebooted multiple times.

This is my 3rd iPhone 11 Pro Max in 4 months, it’s an issue with the POS signal antenna built within the phone and also in a lot of areas Verizon is upgrading their systems, but fail to mention all these problems.

I'm returning this one tomorrow with yet more complaints and dissatisfaction, solution downgrade back to iPhone 8 Plus.

Its ashamed and a sham that Verizon doesn’t step up and replace phones and also Apple admit to issues with the 11 series iPhones.

Is there any official workaround for this issue from Apple? Seems like a common issue for many. I got a new iPhone 11 Pro before I traveled and in Norway I realized that these LTE issues were not caused by the operator. Now I'm in a country with no Apple Store for at least a month and stuck with just 3G... I didn't pay such a hefty price to be stuck with a 3G connectivity for months. Any tips other than just changing the phone at the Apple Store?

I thought the worldwide warranty would help me, but the authorized service provider in Norway suggested I give them my phone and come back in 10 days after they inspected it and they would tell me then if they can fix it or not (without providing me with any replacement phone for the time of the inspection).

I just saw a video about a new beta iOS being trialed, it shows some significant improvement in LTE function/ability...hopefully the cure. My LTE, in the US (Verizon), with 11 pro is much improved but still sometimes stalls and functions awful, despite full bars. Sometimes, shutting off the wifi helps--particularly if I'm seeing wifi signal but not connected to any server.

Good to know. I just got off the phone with T-Mobile. They are shipping me a red iPhone 11 256gb overnight. My 256gb green pro max is going back. Sigh... and now the hunt for a new case and new screen protector.

I have the same issue and i am very disappointed. I had my iphone 11 pro replaced from apple and the same issue keeps popping up. I have no 4g signal at all and the 3g signal keeps disappearing every now and then. Terrible reception while someone near me with the same provider has a perfect signal reception.

Specifically, in certain areas and a lot of areas, and almost every situation where I'm in an area with cellular coverage and also wifi is available but unknown and not connected to (which is super often) the iPhone 11 pro is CRIPPLED and will NOT DO ANYTHING.. it won't do a simple google search. I turn off wifi and it works fine. This is BEYOND FRUSTRATING. This also happens somewhat often with CarPlay and it's the exact same thing. I"ll drive by a wifi signal and the same crippling effect happens and CarPlay freezes and after that, it often will not recover. Does ANYONE hear of anything about this being worked on? This problem is easily reproduced when in a wifi the cell detects but isn't connected to.

So you completely wiped and reset your phone. What exactly do you mean that you had your provider "Reset 4G Settings", what exactly did they do?

Also, were you able to restore from your backup after that, and did the issue still not persist with a restore from back up?

No problem. Awesome. I am going to try this, because every since I switched from my 10XR, to my 11 Max Pro, my signal has been terrible.

Im on Sprint. My signal was perfectly fine with my XR. The issue started immediately after switching phones when I upgraded.

I am having data problems with my new iPhone 11 Pro max 256 GB as well. I have Sprint. My iPhone 8 worked great in locations where my new phone is currently does not work at all. Similar to everyone else, my phone is fully updated to iOS 13.3.1, I've reset network settings and spent hours on the phone with tech support. I got my phone 4 days ago. Specifically:

• When my phone is connected to wifi, phone calls do not immediately go through. It's as if it takes a minute or two for the phone to switch from wifi to LTE network. Then when it does go through, the call quality is poor with audio cutting in and out.
• LTE cellular data works in some areas and not in others within the same zip code. Oddly enough, LTE data does not work in my home, but 3G network does. However, the phone doesn't automatically bump down so I have to manually toggle the network setting everytime; very frustrating.

Is a new phone the answer?

I’m going to take mine back as well, I’ve had nothing but problems with mine! Everyone that I speak with tell me my phone has an eco and hear other people in the background, I get dropped all the time since I always have 1 bar only! Very frustrating

I am having a similar issue. I got brand new iphone 11 pro and the people on the other line suddenly stop hearing me. It is creating a lot of issues for me at my workplace. I used to use samsung and i never had this issue before, i just regret going to iphone. I visited apple and vodafone and no one wants to acknowledge that there is an issue. i changed to iphone thinking that i will get good support but unfortunately it is the worst experience and vodafone are refusing to trade the phone for me.

I reset the phone, i reset the phone network, i changed my sim it is really annoying.

What's the next step?? This thread is really useless, with the exception of realizing there's apparently many of us with iPhone 11 pros and 11 pro maxes that have this pretty major faulty part/major malfunctioning with the phone to seize when it's away from it's connected/known WIFI and looses most of it ability to function at all for any functions that of which would require either WIFI or LTE such as phone, web browsing, etc. Apple doesn't seem to be doing anything about this, from what I can see here. Next steps suggestions? I'm brand new to Apple and this is such a problem that, I'll very highly likely not be retained as a customer for Apple and move back to Android but stuck with this phone for an other ~1.5 years. There's got to be SOMETHING we can do.

Funny you said that. I thought mine was working better a few months ago but in the past two months it’s been the same crappy, dead zone, spotty service again. From what everybody is saying replacing the phone won’t fix it. It seems to be an inherent design flaw.