Bluetooth Stuttering Issues | iPhone 11 Pro Max | iOS 13

Just downloaded IOS 13.3 update, went to my bluetooth settings clicked on my car and chose forget this device. Went to the car and removed the iphone from my Rav4 phone settings, shut the car off and restarted and connected the Iphone as a new device. I made 3 calls and no static. Hopefully this is resolved. I am hesitant, because looking at the issues the update resolved: static or stuttering was not listed, but it does seem to be working.

I just bought the iPhone 11 and had the same issue! T-Mobile and Apple couldn't figure it out so they sent me a new phone. SAME issue. I have static and distorting when speaking on any Bluetooth device. T-Mobile and Apple conferenced again and said go to the store to see what they can do. I'm here in the Apple store now and the rep from the get go dismissed it as a network problem. Told him hold up, my wife is on the same network and her phone doesn't do that. My previous phone--iphone 7--doesn't either. He's still dismissing it and said 'I guess I can do diagnostics on it but I don't know if it'll help'. I'm INCREDIBLY frustrated with Apple right now. I showed him this thread and he replied well I never heard of anyone else having this problem. What the absolute heck?!

I noticed this not long after I got my phone. It wouldn't stay connected to my Bose Soundlink Mini at first. I thought the issue was with the speaker. Then I got a Plantronics noise cancelling headset for work and started hearing the static. Thought the issue was from using Zoom for conference calls. Had to use my AirPods for a call and heard the static on those too. Went to Apple and they recommended a reset. Seemed to work then had the static issue again the next day. Went back to Apple and they gave me a new phone. Thought the issue was fixed then during my first call today the issue came back. Seems to be a a software issue. Phone is great otherwise but this is a big deal since Bluetooth interacts with so much. Hope they get it fixed soon.

I have had this same issue on my 11 Pro Max since purchase, I saw some threads that 13.3 fixed the issue but it did not fix it on my device. I just spent a rediculously long time on the phone with support and they are sending a new device even though it may or may not fix the issue. This is not a problem according to apple's engineers, at least not big enough to call it one on their end according to the specialist I spoke with. Disappointed in Apple on this one for a $1300 phone...I can barely use a lot of the time.

I have been dealing with bluetooth stuttering for at least a year. It started with my 7+, I figured I would finally be done with it once I upgraded my phone, which ended up being a 11Pro Max. Unfortunately the problem persists. It happens using any audio app I used (Apple Music, Fit Radio, even Audible) and has happened with every bluetooth audio device I have (UE Boom, Anker Surge earbuds, Beats, AirPod Pros, Cadillac CUE). It is something in iOS that causes this, and no update has resolved it. It seems impossible to get consistent bluetooth audio from my iPhone.

I have the stuttering problem on a new iPhone 11 (not Pro Max model). Other iPhones, iPads, Galaxy phones, and PCs have no problem streaming Bluetooth audio to 3 different receivers with Bluetooth, 2 car Bluetooth systems, and 2 Bluetooth sound bars. It's just the iPhone 11. It has the problem with virtually every audio app on the phone (Sirius, Spotify, Pandora, even Apple music). I took it to the Apple store and they first recommended a complete factory reset saying it could be the software. That didn't fix the problem, so they replaced the phone with another new iPhone 11. That also didn't fix the problem. I tried all of the other suggestions for Hey Siri disable and Handoff mode disable. I changed all of the WiFi network channel settings and turned off all Bluetooth devices in the house except the one for connection to make sure there was no interference, and none of that worked. It appears to be a design problem with the phone or the iOS software for Bluetooth audio streaming. Hopefully Apple will confirm this issue and issue a fix to either the software or the hardware.

There were two iPhone 11s, one brand new and one replacement unit after Apple tried all of the potential software related "fixes". Both iPhones went through a factory reset. And both went through a complete new phone software process including latest versions of iOS 13 and installs of other software/apps from scratch (not using any backups since Apple also thought backups may contain "bugs"). This did not fix the problem in either phone.

My iPhone 11 pro also stutters when listening to Bluetooth audio to any source. Tested in same environment with same devices with older iPhone and there is no stuttering. Oddly enough, if I leave my home and walk to the end of the block the stuttering resolves. There is a lot of wifi networks in my neighborhood and I would understand if that is the cause of the Bluetooth interference, but why does it only affect the new phone?

I also don't think this is WiFi interrence. I have tried 3 different iPhone 11s (from Apple and the carrier), and they all have the problem in areas with no WiFi active and with downloaded music playing from the stock Apple music app on the phone. It sure looks like a Bluetooth problem with the iPhone 11 since my other iPhones and iPads all work in any of the Bluetooth connections schemes. I am currently working with Apple Tech support and their engineering group to load a Bluetooth logging profile on an iPhone 11 to see what is happening when the stuttering occurs.

Same problem here i got my AirPods pros and noticed it happens like every 5 songs for about 30 second of stutter then it fixes itself. i thought it might be the pros but i connected to my bluetooth speaker and does the same thing so must b something in the bluetooth.

I just took my 2016 Range Rover Evoque in to the dealership for this problem. I had thought it was the phone (iPhone 11 Plus Max), so I went and traded it in for a replacement, that didn't fix it so I assumed it was my car but now that I think about it, it happens with my soundbar and wireless beats as well. The sound will be intermittent, turning off siri doesn't help, the most recent update doesn't help, I am in a loaner 2020 Jaguar and the problem is still there. I am SO frustrated. I hate that I have a 2k phone and want my 7plus back. Bluetooth connection in my evoque will not let me talk on handset mode it keeps switching back to the car off and on and nobody can hear me. APPLE......PLEASE HELP!

I tried to get the same effect on my iPad using my AirPod pros but can't get it to stutter must be an iPhone only problem. And like people have said it affects anything coming through the AirPods music phone calls so some kind of connectivity problem and turning off "hey Siri" doesn't stop this like some have reported. All this was tested after the latest iOS 13.3.1.

Same here - 11 Pro Max. Talked to Apple support, they immediately sent me a new phone. Same problem on new one as well. Happens on any Bluetooth connection - AirPods, Bluetooth speaker, my vehicle. Have no idea what to try next. Turning off “hey Siri” and disconnecting other Bluetooth connections didn’t work.

I wonder if maybe the other connections are causing a problem and since Apple can’t figure it out it’ll be up to us to help troubleshoot it. Can someone with more time can see if shutting off WiFi or even cellular service affects the stutter at all starting there seems like a good choice. Another question for all of you with the problem I have an Apple Watch it might be a stretch but wondering if people without also having the same issue.

I have been working with Apple support on this topic for several weeks, and they are in contact with Apple engineers trying to resolve the issue. I installed a Bluetooth logging profile at their request, and provided data to Apple on the stuttering time stamps. Apple just released a new version of iOS - namely 13.3.1 on January 28 that has some fixes for audio and Bluetooth enhancements. I installed & tested it yesterday, and it may have fixed the problem. I only heard one or two "stutters" in about an hour of various audio streams through different Bluetooth sound devices, and they may have been related to the source of the stream (Spotify, Sirius, Pandora). I will keep testing and provide feedback to Apple. They encourage anyone with this problem to install the latest update and see if it fixes the problem.