"this message has not been downloaded from the server"

Same here - issue occurs once you move email to folder. Open that folder the mail shows this silly message, although preview is there. Check other device email is there. Very annoying - called Apple for an hour they couldn’t solve it. IOS 13 sucks!

This is extremely frustrating! I can’t access emails for store pickup orders, travel itineraries, gift cards, etc. on my iPhone. All because I had stored them in folders. (That’s what I observe —- only emails that I have stored in folders.) I have to come home to get it from my Mac. This problem does not seem to affect the Mac. I think it’s because I did the organizing (moving to folders) on the Mac. Apple, please fix this!!!!

I have this issue on both my iPad and iPhone. Updated to 13.2.3. Problem did not go away. The issue does not seem to be related to any specific email server, in my case iCloud and EarthLink. Very frustrating and I have racked my brain on this issue.

(Retired Network Engineer with one 30 years experience with Computer Communications Systems!)

It is also random, I moved two emails this morning that came from the same place and put them both in the same folder. One is there in full when I go to check the folder and the other has the not downloaded message. Getting sooo annoying!

That’s exactly what I have seen also. I noticed that if I go immediately to to folder I attempted to move the email to, I see the spinning dial like it is trying, but it seems to be timing out. I think Apple needs to tweak there timeout parameters or make their processing code routine more efficient.

iPhone 11 Pro Max, iPad Pro both running 13.2.3. After reading all the comments and trying all the “fixes” I could find on the internet I can say nothing seems to help with the mail app issue. I use iCloud mail and have done so for years. Mail stored in folders has never been a problem for me. New phone and now unable to access anything but mail headers in storage folders (a few work...very few). Very frustrating as much of it is important to have on my mobile devices (iPhone, iPad Pro). Sounds like Outlook might have it right, but what a hassle. Sometimes feel like Apple is becoming the new old Microsoft. Sad

I'm having the same problem. Just updated to 13.2.3 on my iPhone X and no luck. I get the message "unable to download from the server" on the phone. On my Mac the message doesn't even show up. I too make liberal use of folders to keep track of my emails.

I have same problem. Frustrating when trying to bring up information on iPhone when out.

Makes it difficult to deal with tickets, orders, etc.

Back to old school printing or carrying the Mac along with you!

iPhone 11 Pro Max, iPad Pro both running 13.3 and mail stored in folders still not downloaded. Getting the feeling Apple is considering this issue to be fixed because “new” email is being downloaded...Like JemimaP said this makes things more complicated when dealing with stored messages of all types. I don’t even own a printer and carrying my Mac around ain’t going to happen!. I’m not a programmer but seems someone at Apple should be able to straighten this out. The messages are available on the iCloud.com servers. Good grief!

This is silly. There is no other way to describe this. Apple you need to fix this.

My wife is very organised and has all her email in folders beautifully sorted.

Then iOS stops this from working reliably!!! And from reading all the messages it seems that you don’t intend to any time soon.

i though that iOS was supposed to be a professional tool. (Very expensive iPad Pro fully spec’ed out) and guess what it can’t do folders in mail.

I have tried all sorts of “fixes” on the web that don’t work but I haven’t found a word from Apple even advising that it’s a known issue and it’s being worked on. This type of attitude just wastes all of our time. Having something that works is what I expect from Apple.

Frankly Apple you need to just fix this.

I am a kindred spirit with your wife. Save all my emails in folders. Needed an attachment the other day from a year ago. Thankfully the email I needed had downloaded. The ones before and after had not. I even pay for more storage so I can use this filing system. Can’t understand why Apple has such a blind spot on this. This is my second post/complaint about this issue.

This is interesting. I had heard lots about deleting the email account and then adding it again but nowhere had anyone suggested deleting the app and reinstalling it. Plus I had assumed that it was one of the apps you couldn’t delete so never checked it.

The issue seems to be fixed on my two devices. Moving a few emails around (some that had issues before and some that didn't) into and out of different folders does not seem to make any difference. Perhaps I'm misunderstanding your instructions? I just can't seem to replicate the issue at this time...

I've tried all of that push-fetch, restarting.

I must have re-created my problem mail account a dozen times.