I'm getting the message "Sign in to Complete Purchase" every time on my Apple Watch after installing OS 6. Also, it asks me to login to an old Apple ID that I don't use anymore...
The message keeps popping up on my wrist 4-5 times and then it goes out for a while.
Reeeeeeeally annoying!
Apple Watch
OK. Here is the fix that worked for me!
You now wont receive any more of those annoying notifications!
Go to the phone that’s linked to your watch. Sign out of your Apple ID then sign back in. That will stop the annoying pop up
ok, so the pairing worked, i was able to then see 2 apps that seemed to have hung. i removed them from my watch/phone, re-installed on both, so will see how that goes.
Understood - Here's what you can do: Go to the watch app on your phone and disable automatic updates. Now, you'll see which specific updates have failed (i.e. that are associated with an older Apple ID) , so you can delete/remove them and re-download them associated to current Apple ID. Not fun, I know, but it's a fix that works. LMK how you get on?
catdot123, The Wacth offers you to type the password on the phone instead. I tried that and it worked.
On the other hand, my wife had the same problem and she tried the same but the keyboard won't show on the phone, so that's another issue to add to the first one.
Go to Iwatch app on phone look for complications. Open that section, you will find the app/s that are causing the problems. You can disable them on iPhone.
Eventually found (after huge frustration) it was the IBM Weather app!
Just to add to this solution, it helps to also perform a soft reset of your Apple Watch after you complete these steps. Just hold down the Watch dial and side button at the same time for about 10 seconds.
It won’t stop and keep sending the same message over and over, I tried so many things to make it stop but i just cant and it really is annoying. I stoped my notification till I find a solution to this.
please help
I have the same issue and it is so bad that I'm considering returning my watch. The message keeps popping up, dozens of times each day, each time I have to dismiss it 4 times.
I changed accounts a few years ago and some of my apps (apparently) were "purchased" (even though I paid no money) with the old account which I can no longer access. I don't know the account password and have no way to know which apps are linked to it. Instructions that I have found on Google do not solve the problem--I can't switch off auto app update as it immediately reverts.
This is part of a larger problem Apple has with passwords. Half the time it does not recognize my password and if (heaven forbid) it doesn't recognize it 3 times in a row, you have to reset the password with a new one--DIFFERENT from your original one. This makes it incredibly difficult to remember as it is a new password every other week.
Apple keeps suggesting I move to 2-factor authentication. My apple account is a major pain to get into with one factor--I can only imagine that if I enabled 2-factor authentication that my life would become exponentially more frustrating.
Thanks, this worked for me. I'm no longer getting the notice! When I followed Watersideguy's instructions I found 'Messenger' at the bottom of the list hung on trying to install. I just stopped the install and it works.
Very annoying indeed.
The instructions by Watersideguy didn't work for me. So I deleted almost all of my apps; I figured out how to delete the old account--not trivial and full of "warning! warning! warning!" messages and emails; and I was eventually able to turn off all automatic updating. I'm not sure which of the above (hours of work!) did it, but finally I've regained control of my watch.
Apple security is beyond frustrating to me. While no longer being asked to enter my password hundreds of time each day, I'm still asked daily. When it happens, I break out in a sweat, hoping hoping hoping to get past the trial. I s-l-o-w-l-y, o-n-e c-h-a-r-a-c-t-e-r a-t a t-i-m-e enter my password and still usually mess up. Then it asks me for the make of my first car. I enter "VW" and am told that is incorrect--cars must have more than two characters so I enter "volkswagon" (trying to remember if it is an "o" or an "e") after which it asks me the name of the street I grew up on. If I mess up three times in a row (which happens frequently because I'm not a good typist on a cell phone and they don't show the characters after you type them), then I have to reset my password. And of course they don't let me reuse any one that I have used previously.
I keep getting prompted to go to two-factor authentication when I can't even get into my phone with one-factor. I can only imagine what would happen if I went to two-factor authentication--I suspect my phone would become an inaccessible brick.
If Apple (or any other company) can figure out how to NEVER AGAIN ask me for a password, I will be their customer for life.
I like to change phones every 2 years. So I ended up solving the problem because
1) I bought an iPhone 11 Pro;
2) I suddenly remembered my password for that old Apple ID.
It has been 3 days now without the issue anymore. Of course I didn't purchase a new phone because of that issue, but at the end of the day, that's what worked for me.
Hey!! I am having the same issue since last night after my iPhone updated to iOS 13.1.
It also shows me an apple id I no longer use. Heeeeeeeelp
Same problem, constant reminders from an old Apple ID which I can’t log in to
I have the problem too, and it's also an old Apple ID... how can I find which app is asking this so that I can remove this app or repurchase it with a current Apple ID?
"Sign in to Complete Purchase" message after updating to Apple Watch OS 6.0
