iOS 13 Apple Music and BMW's iDrive problems

I agree with all you guys. It would be much easier for us customers, if apple would fix it, instead of updating our cars. At least at BMW you can flash by your own, other manufactures would need to go to service to get the update and that would be sick.

I thought I was the only one having this issue on my BMW i-drive system after updating to iOS 13.1 and tried after updating to iOS 13.1.2 yesterday. This is driving me nuts not being able change tracks from my play lists using the steering wheel and rotary control. I contacted the local dealership in Australia and spoke to BMW Genius, surprisingly they haven't had any other complaints on this issue. This made me do a search on the internet and here I'm feeling at ease knowing that I'm not the only one experiencing the same issue. Apple needs to fix this issue fast, not happy.

I can see all of the songs on the heads-up display and can select one. There’s a pause and then the last song playing restarts.

I’m having the same behavior through Bluetooth and through USB.

I reset my phone and am still having the same issue.

Pairing the phone again can’t be the issue since I’m having the same problem through USB which doesn’t require that the phone gets paired.

i wonder if there’s a security setting preventing outside sources from controlling the phone.

I suggested the same thing to one of their techs. Turn around and ask one of your coworkers that drives a BMW to go outside and replicate the issue. I mostly reassure you that they laughed at the idea. Apple will never admit guilt or take responsibility for their screw ups. Sad but true.

Has anyone found any solution to this? I have the same situation with my BMW (but I see that it is not issue only with that car brand) and Apple Music on an iPhone XS with iOS13.1.2. It is very, very frustrating. Has the problem been acknowledged by Apple?

I can also use fwd/bck buttons on central console, but it doesn’t work from steering wheel or when you choose individual songs from a playlist. Those two buttons are not really helpful when you have more than 100 songs in a playlist.

I have a Honda Pilot. Before updating to iOS 13, it worked with my iPhone perfectly, over the bluetooth. However, after updating, I can't control the media playback (using the steering wheel) when I'm playing songs from my playlists.

Customer support person called and I started telling him the issue and then suddenly he dropped off the phone call and he never called back. What poor customer support. He probably did not know what to say about this widespread issue and hung up.

I have the same problem on my Honda Civic 2014. I couldn’t skip tracks unless I use Bluetooth. I use the USB to play music because it’s sounds better and Bluetooth for phone calls. I just had the update. 13.1.2 and still the same thing

I have exactly the same issue in the UK

since IOS 13 update. My iPhone will not work properly with my BMW. When I select playlist then try to navigate to a specific track, it just plays the same track. It worked perfectly fine with IOS 12. Can’t select tracks from steering wheel either.

Having the same issue trying to skip playlist songs via my BMW's (F10 iDrive 4.0) steering wheel on my iphone 7 Plus running on iOS13. I'm glad in a way that I'm not the only person having this annoying problem. I hope this issue gets fixed either from Apple or BMW update.

This fix will probably take a while - remember - last year‘s bluetooth problem took more than 3 months to get fixed.. Apple always told that there is no problem and all other car manufacturers should update their software .. I don‘t know why Apple always blames others while breaking their own software

I tweeted Apple Support a few days ago all they did was schedule a phone call with me and even though I told them already I restored iPhone, restored settings, changed cables, tried Bluetooth, tried CarPlay, tried different cars and cars from different manufacturers the woman on the phone call tried to get me to reinstall iOS 13.1.2 and I refused to because I was at work and restoring from a back up would take ages we were going around in circles so I gave up.

I guess that’s just how it works with first line support in any company. They need to suggest every possibility to confirm that there are no other solution before escalating. Let’s just hope that someone from Apple would take the initiative and try it themselves in their own vehicle.

So, if you drive a high end import, and want to listen to your own music, in your own way, you can't do it with out looking at your iphone while driving.

And, in this discussion, the only answers seem to be; buy an Apple watch and stop the car when changing playlists, or listen to Apples music with Apple Music, Apples way. This doesn't sound like a problem for Apple. It should increase sales for a bit for Apple Music and maybe even Watches. And the problem was pointed out with 13.1.1 . So, "reporting" the problem didn't help much.

Another answer is to spend hours, or days restoring your iphone to iOS 12 and your backed up iTunes files. I'm pretty sure the folks at Apple know a lot of us will spend money to get out of that.

I could just drive my aging Scion. The steering wheel song selector works fine with iOS 13, and the sound is actually pretty good. But it is certainly not as nice and comfortable as the BMW.

It's sounding more like it could be a problem of demographics, not a programming error.