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iOS 13 Apple Music and BMW's iDrive problems

Hello I have a problem and was wondering if anyone else experience this:


I have a BMW with an iDrive media system. Before updating to iOS 13, it worked with my iPhone perfectly, over the bluetooth. However, after updating, I can't control the media playback (using the steering wheel) when I'm playing songs from A LOCAL PLAYLIST! If I play songs from an album or my whole songs library, controls work perfect. Also, if I play any online playlists (e.g. Pure Party playlist in Apple music) it works perfectly. There is something wrong about how the playback of LOCAL Apple Music playlists is being managed in iOS 13..

I have tried resetting (bluetooth and complete system restore) my phone and my car. I have also tried it with iPhone X and Xs Max and both had the same behaviour.


Devices to reproduce it:

BMW with an iDrive 4.0 system

iPhone X with iOS 13.1.1 (same issue persists with an iPhone Xs Max with iOS 13.1.1)

Apple Music


Steps to reproduce it:

1. Connect car's bluetooth to iPhone.

2. Play any song of any playlist.

3. Try to control the music playback (by choosing which song to play next)

4. System tries to skip to the selected song (by displaying it's playing it for a brief second, but not changing the sound), but is not able to.

iPhone XS Max

Posted on Sep 27, 2019 1:35 PM

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Question marked as Best reply

Posted on Sep 27, 2019 4:12 PM

I have the same issue and it’s driving me crazy. Everything was working perfectly on iOS13 though. The issue started after updating to 13.1 and it still persists with 13.1.1. I also tried a Mercedes and the issue is also present. The problem has to do with iOS13.1


This is a huge functionality issue that Apple has to address. I’ve submitted to bug reports and encourage you to do the same. Hopefully this would get fixed with the next update.

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404 replies

Oct 13, 2019 12:45 PM in response to alude

Using the free app Miximum by opening the app, selecting an existing playlist then allows you to use your car controls to select songs from the playlist. Obviously this isn’t a permanent fix, but it is a workaround. But if you switch playlist from your car, the problem starts again unless you use Miximum to select another playlist. This means you have to touch your phone to switch playlist from Miximum, which isn’t ideal. If Apple doesn’t fix this problem for good, it is enough to put me off from buying future Apple products again. Will have to look at alternatives for having a reliable music app.

Oct 13, 2019 1:40 PM in response to alude

Starting a playlist in Miximum is great! I've had to open Apple Music at the start of my drive thanks to whatever iOS version when it started playing my first song alphabetically each time. So this app is free, imported all my existing playlists, and goes straight to the screen where I choose a playlist. Best of all, I can hard close the app and my built-in car controls (steering wheel and song selection menu) now work again.


This is definitely a workaround, so Apple's in no way off the hook for their horrible software quality, but this will tide me over until they actually fix it.

Oct 14, 2019 4:41 AM in response to rupert289

It's NOT the vehicle manufacturers problem! Apple just doesn't care. I have owned iPhone since 2007...


Now I'm actually looking at galaxy devices.


Humidity in Mexico killed my last iPhone X in January, they blamed it on water damage... Never went near water... Friends "water resistant" Iwatch... Died jumping in a pool.


Quality control is.in the toilet.

Oct 15, 2019 12:08 PM in response to Nick_MCUK

iPhone XR and my wife’s iPhone 11 are affected. It’s not the phone, it’s not the cable, it’s not the case (Apple seriously asked to try removing it from the case to see if that fixed it), it’s not the car.


Apple mangled the API in 13.1 and refuses to admit it and are instead pinning it on *every single car manufacturer* who without doing anything suddenly broke everything.


@AppleSupport on Twitter have stopped talking to me. Radio silence for over a week now despite repeated pings for updates.

Oct 15, 2019 1:00 PM in response to Nick_MCUK

Yes, it is affecting the new phones. I have an iPhone 11 Pro Max. It shipped with iOS 13.0 which did not have the issue whereby you are unable to switch tracks when listening to a playlist. As soon as I upgraded it to iOS 13.1 I saw that issue, and it has continued through 13.1.1, 13.1.2, 13.1.3, and 13.2 beta 1, and 13.2 beta 2.


I'm hoping that a future 13.2 beta addresses the issue.


As Apple has stopped signing iOS 13.0, it is not really possible to downgrade from 13.1.x to 13.0, so those of us with the issue are stuck.


Using another app to start playback of a playlist to workaround the issue isn't really acceptable either.


I think it is very clear that the issue is not with the audio system in the car, but with the version of iOS on the device being used, and thus it's Apple's issue to address.



Oct 16, 2019 8:29 AM in response to 1992DG1

Apple IOS 13 made a change and now it doesn't work in multiple car models. They need to fix what they broke in IOS publish correct, detailed information regarding the problem and the solution and if necessary provide all affected bluetooth connecting device manufacturers a resolution to any new/future connectivity requirements and solicit an expected implementation schedule

Oct 16, 2019 8:30 AM in response to impetes

Apple IOS 13 made a change and now it doesn't work in multiple car models. They need to fix what they broke in IOS publish correct, detailed information regarding the problem and the solution and if necessary provide all affected bluetooth connecting device manufacturers a resolution to any new/future connectivity requirements and solicit an expected ETA

Oct 16, 2019 10:11 AM in response to PanicMasse

I'm trying to think how else we can get more focus on this problem (switching tracks in a playlist not functioning on iOS 13.1.x)


It's obvious it IS a software issue, as 13.0 was fine, but subsequent updates are not, and it's also obvious that it's not applicable to just one manufacturer, or model of vehicle.


Maybe it might be worth to reaching out to tech sites, be they apple specific or not?

iOS 13 Apple Music and BMW's iDrive problems

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