Mail app can’t open pdf Since ios13

Hello,

This is not a known problem. With a new operating system bugs can appear without Apple's knowledge. I ask that you please submit a bug report so Apple can address them in future updates.

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I got it fixed and hope this will help. I had the same issue after upgrading to iOS 13. Waiting and upgraded to iOS 13.1, 13.1.1, 13.1.2 could not help fix the problem at all. The pdf won’t open not just in Mail App but in WhatsApp and Line app.   I usually use GoodNotes when working with PDF files but could not find the icon in the pop up menu, so I tried to work around by selecting other apps, such as Notability, Turbo Viewer, Acrobat, etc to open the file.  I finally found GoodNotes and here is how it was fixed;

From the pop up menu select More to go to selecting App to work with, then tap Edit. Now I found Copy to GoodNotes, then tap + and Done. Go back to the PDF file, tap to open it. Select Copy to GoodNotes from the pop up menu and finish copying and viewing in GoodNotes. Now go back to Mail App and tap the PDF file again, unlike before, this time I found Quick Look, and Markup and Reply in the pop up menu. Select Quick Look and everything was fixed in every App that had the same problem open up PDF file. 

I just had the same problem again yesterday after upgrading to iOS 13.2. I did the same thing and it worked for me again.  I do not know if this will work with other iPhone or iPad.

new iPhone 11 on iOS13 and mail app can’t open PDF. The file type is associated with a different app. Initially it was trying to use my Cisco Jabber app to open pdf. Since that didn’t work I couldn’t access the files. I deleted the jabber app and it associates with a different app but was able to open the file in quicklook. Anyone else find a workaround other than removing apps that I use?

Big mess up by apple new update. I can not open pdf files from iCloud Mail etc as I used to. Moreover when trying to import them to apps like Notify now it says that the app does not support such files.

[Edited by Moderator]

If you have any VIRTUALSPEECH app, delete the app. It crashes PDF files on iOS13.

If any other app are doing that, the only way to find is to send yourself a pdf attached to an e-mail, and open the e-mail in the iOS device that is not working.

When you see the attachment, some strange logo/brand will be on the PDF file ICON instead of a PDF letters or a Acrobat logo.

Find which installed app does have that logo. Delete the app, because probably some bug are messing PDF files on the new iOS.

Best regards.

M

I tried what you said but the AdobeAcrobat app did not show when I selected “More” This is so weird because it always showed before I upgraded to iOS 13. I love iOS 13 but I really want this pdf problem fixed. Thanks.

Some Apps are hidden and need to add it back in. Tap “Edit” to see more apps, that’s how I found my GoodNotes app. But it doesn’t guarantee that you will get it fixed cause for me trying to open pdf with other apps did not help either, only GoodNotes for me bring back the Quick View.

we use smoobu as vacation home administration system. wenn we send an invoice to our guests, they are not able to open this pdf-attachement on there iphone or ipad. the guests with windows computers are able to open the document.

does apple work on this problem?

Mine is doing the same since updating to iOS 13.1.2 last night.

i know of other people with same issue.

my Iphone 8 plus is the same, cannot open any pdfs since the update to 13.1.2. Just one of many issues I have had with this joke of an update.

Also happened to me and as I work with accounts almost every single email has a PDF! It’s causing me huge issues

Just updated to 13.1.3 and magically I can open PDFs again!

Neither on iPhone X or iPad Pro can open pdf’s from mail or iCloud.

Is this going to be fixed apple?

I removed the ababa ap from my phone and now I can open pdf again

Thanks million times.

I remove Alibab..App. from my iphone And it’s work!!! Bravo