iPhone ringer volume keeps turning down

There are 15 pages of commentary on this issue, which surely exists and is significant. One reply suggests that Apple is aware and is working on fixing the problem. Is there a way in this community to ask Apple to answer a long festering question like this one? Surely that makes sense. BTW, I have the same frustration and experience the same problem, mine with volume dropping to almost nothing. For a 78 year old with poor hearing, this is max frustration..

3. Are you having this problem with an iPhone X or later? If so, you may want to check this particular setting. This setting is called Attention Aware Features. iPhone X and later models include TrueDepth cameras. Your iPhone’s TrueDepth camera, by using the face detection algorithm, will decide if you are looking at your device or not. When this feature is enabled, your iPhone will lower the volume of alerts if you are looking at your iPhone.

On your device, go to Settings > Face ID & Passcode and see if Attention Aware Features is enabled or now. If it is enabled, turn it off to see if your issue is fixed.

This is a Bluetooth issue. My iPhone 11 always drives ringer and alert sound volume to zero after I disconnect from a Bluetooth device. Whether it is from my car, AirPod pros or a Bluetooth speaker it always defaults volume to zero. I keep searching the internet to see if Apple intended for this. I can’t see a reason for why you would want to default to zero so I think it’s a bug. I was hoping they would fix this in iOS 14. I even reported this issue during Beta testing. Maybe one day they will patch this.

Yes, installed iOS 14 a few days ago (when my phone notified me it was ready). I made a special trip to the airport yesterday to see if it made a difference. Before update my ringer volume would decrease anytime I connected to a Bluetooth device. Yesterday I connected to 2 different devices with no change to my ringer volume.

So interesting people are having different experiences with this. I thought for sure my consistent reduction to zero after disconnecting from Bluetooth was a common occurrence. My wife’s phone does this as well. Time for me to contact Apple and see about a new phone before my 1 year warranty runs out.

Hey all!

It’s an ongoing problem.

I Am currently in my 2020 gmc truck. iPhone 11 Pro with iOS 14 software update . Prior to entering the vehicle, I Turned volume to max on my phone. Started truck, connected to Bluetooth and ringer volume automatically lowered. Turned ignition off, exited the vehicle and ringer was lowered. So for me the problem still exist!

I also have GM engineer checking into this from my dealership.

Yes, I don’t use bloodthirsty at all, even in the car. I do have a pair of wireless headphones but I hardly use them and they don’t seem to have an impact. My phone app does. Whenever I hang up a call I can the ringer goes straight off. When my phone does ring, , by the third ring it’s almost silent.

There is a setting, or “feature”, you need to turn off to fix your ringer problem. My girlfriend’s phone was doing the same thing (ring loud then get quieter.

I noticed this morning they somehow managed to screw up the calendar but that is a topic of another thread.

No but it’s it was my girlfriend’s phone which is not in my possession right now and there is no guarantee I could find the feature again. I just kept playing with settings and calling her phone until it worked how she wanted. It’s a newer iphone with features my 5 year old iPhone 7 doesn’t have and I don’t want.

My guess is 90% of the problems are simple feature updates that were changed or added for no valid reason that no one, including apple, knows how to work. We are nothing but beta testers to apple.

Martijn Samsom wrote:

Turning the Attention Awareness feature off did not resolve the issue with my iPhone 11. On the phone with Apple Support to try and find a solution to this problem. Will report back with findings.

No, it doesn't seem to be everyone's problem. However, based on JeffJ1984's description, that's what they were thinking of.

Someone reported they were going to talk to phone support. Maybe they’ll report. I don’t expect phone support can probably do much. Maybe they know of a setting.? I just tested mine. So far so good.,

OrangeSun wrote:

If you’re ever browsing here and see a post on background app activity on iCloud mail account, maybe you could take a glance. Maybe they’re all tied together. :).

Unfortunately, iCloud is not really something I'm especially knowledgeable about. Other than using it to back up my phone, I don't interact with it very much.

Okay, just spent an hour on the phone with a senior advisor in the tech support division. They uploaded a bunch of analytics data directly off my phone. Some of that data will have to be analyzed by engineering. I should hear back within a day or two to get their recommendation. If they find a software issue iOS or app, they will recommend a fix accordingly. If it turns out to be hardware I will get a new iPhone. I will update as more information becomes available.

Martijn Samsom wrote:

Okay, just spent an hour on the phone with a senior advisor in the tech support division. They uploaded a bunch of analytics data directly off my phone. Some of that data will have to be analyzed by engineering. I should hear back within a day or two to get their recommendation. If they find a software issue iOS or app, they will recommend a fix accordingly. If it turns out to be hardware I will get a new iPhone. I will update as more information becomes available.

Thanks for the update. Engineering can take a bit of time. My only guess is software. We cant all have hardware issues. Unless we bought our phones around the same time from a similar batch. I believe you mentioned the iPhone 11? That’s what I have too. Maybe that’s it. That could possibly be hardware. I’ll look forward to hearing how it ended up for you. Good Luck!

I am of the opinion our voices are not being heard; I am using GM and my dealership to put pressure on Apple to fix this. The dealer tells me others are having problems. As I told the dealer I expected GM software to work with iOS flawlessly and GM needs to work with Apple to get a fix! After trying every suggestion on both threads for a fix over the past six months ( that did not fix the issue) this is what I believe is happening. When iOS connects by Bluetooth to my vehicle the ios software lowers the volume to match volume settings in my truck to keep from blasting excess volume at start up; this is fine but issue most are having is it stays at lower volume levels and miss incoming calls due to low ringer volume.