iPhone ringer volume keeps turning down

I had this problem also but disabling or enabling volume control with the side buttons did not help. I think it has to do with my Apple Watch. There used to be a watch option to mirror the volume settings of the phone, that is no longer an option. If I mute my watch my phone will continually lower all the way. If I turn sound on on my watch the volume remains on on my iPhone.

This has been happening to me to ever since the iOS 14 update! All you need to do to fix it is Settings>Face ID & Passcode>disable "Attention Aware Features"! it fixed my problem with my ringer volume resetting itself every night! i hope this was helpful :)

Hello, I had already updated to 14.2 and it had not resolved the issue. However; upon reading Apple’s response to the OP they had mentioned doing a forced shut down and provided the steps for different iPhone users. Mine being iPhone 6s I had to hold down my power and home button until the Apple logo appeared and it went back through it’s start up sequence again.

thanks for your reply and suggestion though! :)

Check Face ID setting you can disable this function

Settings-Face ID & Passcode-Turn off Attention Aware Features

This worked for me.

I just got the problem fixed at a local phone repair shop. It was a faulty volume down button and now it works perfectly.

Open Settings > Select Face ID & Passcode and toggle off the Attention Aware Features. This would solve the issue. It did for me :)

I've stopped following this thread, I'm sad that Apple doesn't seem to know or care about this flaw (only one response from jeremy_v who is an Apple community specialist), here is what I've observed:

• Some people have reset their phones to factory, some report it fixed this, others report the flaw is still there
• This first started happening in iOS 13.1, I personally waited after the initial iOS release to update and this problem happened for the first time a few weeks after if I recall
• It doesn't matter what volume you want your ringer at, it will change, I prefer mine set to about 10% and it'll automatically adjust it to either 25% or 100%, I've seen it at 50% and 75% once or twice
• This doesn't seem to matter which iPhone you have, I have a XS, I'm seeing reports of iPhone 7 Plus and iPhone 11 Pro
• We've established turning off FaceID aware features didn't fix the problem
• Some people suggested this is caused by BlueTooth and the devices the iPhone connects to, I only have my iPhone paired with a BlueTooth speaker/microphone which is frequently off and I've had this problem happen when I haven't used that in days, I'm considering toggling bluetooth using Control Center but this has the silly BlueTooth disabled until tomorrow which I don't know how to turn off and going into settings to keep that off won't work for me
• OP marked this thread as Solved because they turned off Change With Buttons and the problem went away, I refuse to turn this off and if Apple is going to offer a simple feature that doesn't work they might as well not have it at all
• There is a suggestion charging may reset the volume, I've had the volume change twice in hour when I hadn't charged all day
• Asking Siri to change Ringer Volume or Alerts Volume specifically will result in Media Volume changing (you get a volume change visual and it repeats back to you "Media Volume 10%" etc.)
• I often wear wired headphones using the Apple 3.5mm adapter and I also use the DragonFly Red USB DAC through the Apple USB + Charge camera adapter, I don't observe this problem happening directly after I use those

I'm filling out the apple feedback about this problem, if you all haven't done that yet maybe that's the best approach to get this fixed. https://www.apple.com/feedback/iphone.html

Hey man,

Your issue sounds similar to mine.

perhaps turn off Attention Aware Feature.

Settings > Face ID and Passcodes> Attention Aware Feature

I noticed my volume indicator would be changing as I’m looking at Maps on my phone while connected to my Bluetooth.

For iphone 11: go to settings — accessibility —- face id and attention —- attention awareness features.

i will check and see if this will resolve the turning down of volume ... i really hope it will.

I had my phones ringer and alerts randomly go to zero throughout the day as well, even with change with buttons off.

The reason is that I started getting spam calls. My iPhone would automatically identify these spam calls and silence my phone, but then it wouldn’t un-silence. So, to get this to stop, I went into Settings -> Phone -> Call Blocking and Identification then switched it to off. Now the spam calls come through, but at least I wake up for work.

Open Settings > Select Face ID & Passcode and toggle off the Attention Aware Features.

I'm sure the answer has already been posted, but the solution that worked for me was, Go to Settings, Go to "Sounds and Haptics", and turn off "Change with Buttons"

I got on to Apple Support about the ringer volume. They got me to reset the phone to factory settings (after backing it up). So far so good. 🤞