iPhone ringer volume keeps turning down

I posted earlier about my ringer volume turning itself off , or lowest setting. I only noticed this after connecting my phone with Bluetooth on my new 2019 Chevy Blazer. I talked with the #1 salesman & he told me after connected his phone with the cable directly that the problem would be gone. I did this today & it worked perfectly. I had to turn my ringer & speaker volume to low & the ringer & volume control had to be lowered in the Blazer considerably. The salesman also stated this is done by the manufacturer using Bluetooth as to not startle the driver or blow out the speakers.

This has become a daily - hourly - minutely - problem for me. I’m so frustrated with it. I suspect AirPods work fine and that this issue only happens when ‘third party’ Bluetooth products are used. I really hope Apple fixes this in the next update. Some press would help.

I also noticed charging is inconsistent along with ringer volume and Siri volume issues. I finally did a full rest and it fixed all my issues. My son had same problems, he reset and it worked as well. So I recommend a backup and then reset.

My iPhone 11 also resets its own volume to about 25% in seemingly random ways. But it didn't do this when I purchased it several months ago. I have connected to numerous BT devices (cars, trucks, Air pods, various audio systems and gadgets) without difficulty. Then I bought an Apple Watch 5 and I think that's when the problem started. Now I can't trust the phone and I'm missing incoming calls and texts. Help!

I have called Apple support, and they advised me to swith off attention aware feature and right after that volume up button quick -volume down quick and the main button hold until swithes off and still push until applo logo comes up.

The miracle lasted for a few hours and again 25% ringer volume level.

I can not see any regular thing happen and then turns it down it just happens at any time.

Pleas APPLE HELP!!!!!!!!!!!!!

I know that 1000-s of people are waiting for you guys..............

I had this problem. Finally I reset the phone and restored from a backup. After a few days, it seems the ringer volume is stable since the restore.

It kind of makes sense that Apple would not have a massive, reproduceable problem and not solve it.

Software is complicated in that it can occupy so many (billions) of states, not all can be seen during design verification in the lab. A restore puts the software in a known and tested state. And behold, it works properly again.

Do the reset and restore. It only took 15 minutes and was painless.

Last night I had to upgrade my MacBook Air OS to Catalina so I could reset my iPhone X to factory settings and then restore from backup supposedly to cure my ringer volume problem. Total time about six hours worth of trouble. I just checked my phone right now this afternoon the next day and my ringer volume is half, so my factory reset did not fix my iPhone X.

What the ****, Apple? You sure do not have any issue with selling me an iPhone 11 Pro for a ton of dough but you cannot even respond to ANY of these complaints about your product lowering volume constantly? I have missed calls, been late for appointments and completely missed appointments causing me to be regarded as an irresponsible and careless individual. A little help with this BS, PLEASE!

Why does this thread say "Solved"? This is an ongoing problem and one persons fix has not been the cure for the majority. This is a problem that needs to be addressed by Apple ASAP. I'm missing incoming calls, text alerts and such. I shouldn't have to constantly check to make sure my ringer volume is staying at 100%. We all have more important things to do. I think we can all agree this is definitely a bug after 13.1 and on, not user error.

Fandbman wrote:

What the ****, Apple? You sure do not have any issue with selling me an iPhone 11 Pro for a ton of dough but you cannot even respond to ANY of these complaints about your product lowering volume constantly? I have missed calls, been late for appointments and completely missed appointments causing me to be regarded as an irresponsible and careless individual. A little help with this BS, PLEASE!

Apple doesn't respond to anything here. This is a user forum. If you want a response from Apple, call AppleCare.

This issue is NOT "Solved" as it is marked -- it is an ongoing problem from many of us. Maybe one person was helped by a comment, or has found some temporary respite, but the basic issue remains UN-resolved for most of us. Being marked "Solved" takes the question off Apple's RADAR and only delays or prevents obtaining a solution for the rest of us.

A: Only the original poster can mark the thread as solved. If you're not happy with the answer, then start your own thread.

B: Making it "solved" doesn't take it "off Apple's Radar"... This is strictly a user forum.

Now... That being said, try this.

I recently noticed similar behavior. For some unexplained reason, my ringer and notification volume would go way down...

I had set it near full volume and turned off change volume with buttons...

Pay attention every time you connect to and use a bluetooth device.

I found that after using one of my bluetooth headsets, AND having used the volume controls on that specific headset, the ringer volume would be drastically reduced.

Exactly why it's doing that, I'm not sure, but I've been able to replicate the behavior at will. It ONLY happens with that one device, nothing else.

Once you identify the device causing the change, you can either be alert to check it when you're done with that device, or use a different device instead.

Personally, I'm going to throw that headset in the trash as soon as I get a replacement for it.

Thanks, KiltedTim.

While it's a user forum, users who are far more knowledgeable than I -- many with signatures suggesting actually at Apple -- sometimes respond with useful information, as you did, but in the past this has seemed to never happen after threads are marked Solved (mostly irrationally ranting in frustration after missing a critical call this morning) -- thanks for proving me wrong here and clarifying how threads get marked. I do have multiple open threads of my own, one on this issue, including a reference here, similarly collecting ranting from frustrated others, but so far nothing useful. I've read quite a few user responses that did seem to be Bluetooth-related; unfortunately my alert volume issue persists even with Bluetooth turned off. Yes, I have change-volume-with-buttons Off, and have tried all other proposed fixes. There probably is a hack around it, but I haven't found it; certainly seems like a significant bug from here, getting no attention from Apple. Yes, also submitted directly to Apple with Feedback Assistant, albeit long ignored. Thanks for the BT device-specific diagnostic suggestion. --Mark

Same problem here; it is not solved. Using iPhone 11 Pro with latest software. It’s driving me crazy. When I connect to Bluetooth in my truck the volume goes to low and stays at low levels after disengagement of Bluetooth

Even after the iOS 13.3.1 update, this problem happens. I’ve tried everything, including changing the ‘attention-aware’ settings in Face ID and Accessibility.

This problem is absolutely maddening.

This issue has something to do with how iOS automatically controls volumes in iOS 13, and with how it handles Bluetooth audio devices. Perhaps it’s incorrectly saving the last volume level of each Bluetooth device. I suspect AirPods are unaffected by this problem. Apple, please fix this for all Bluetooth devices!